Hospital Liaison

Overview

Educate hospital professional and non-professional staff regarding ARH’s  services and programs.  Facilitates communication between ARH and physicians in an inpatient setting.  Manages the development, implementation, monitoring, and planning and supervision of strategies to increase referrals.  Assists with referrals to any ARH service.  Provides oversight/case management of hospitalized ARH patients.  Reports to the AVP Marketing Manager. 

Special Instructions

Responsibilities

• Maintains an effective working relationship with health care referral sources.
• Accepts requests for services and verifies appropriateness for any ARH services.
• Identifies potential learning needs of referral sources and develops resources to help meet these needs.
• Assists with the development and implementation methods of tracking referral trends.
• Develops and maintains contact with specific referral sources in the hospital.
• Provides oversight of ARH patients in an inpatient setting.
• Educates medical community (i.e., physicians, nursing homes, nursing agencies, and other referral sources) in the hospital about any and all ARH services and programs.
• Meets with area hospital discharge planners and social workers on a regular basis to provide information regarding ARH services.
• Acts as a liaison and advocate for ARH patients admitted to hospitals
• Develops an ARH presence in the area hospitals, attending rounds or medical staff meetings when possible, conferring with providers, speaking at in-service meetings, and participating in new staff orientation.
• Openly displays cooperation in adhering to administrative policies and supports the mission, vision, and values of ARH.
• Shares information, knowledge, concerns, and expertise through staff meetings, in-services, and assisting in the orientation and education of new employees.
• Establishes and maintains effective communication patterns using tact, sensitivity, sound judgment, and a professional attitude when relating to patients, patients’ families, co-workers, supervisors, health professionals, and physicians.
• Performs additional duties assigned by the AVP Marketing Manager.

Qualifications

• A Graduate of an accredited school of professional registered nursing and is currently licensed as RN through the State Board of Nursing
• At least two years general nursing experience is required with current home health and or medical surgical or critical care experience.