What are the responsibilities and job description for the IT Supervisor position at AppHarvest?
About the Role:
As an IT Site Supervisor at AppHarvest, you will be joining a team at the forefront of reinventing sustainable agriculture by supporting collaborative teams to build, improve, and troubleshoot the daily infrastructure, hardware, and operational IT needs within one of our state-of-the-art greenhouses.
What You'll Do:
- Local point of contact for all site IT-related issues, questions, and improvements
- Support and develop on-site technician(s)
- Configure and maintain critical network systems, servers, and switches
- Oversee system performance, upgrades, and troubleshooting issues
- Administration of Azure AD, Office 365, and other similar systems
- Ensure network connectivity throughout the site's LAN/WAN infrastructure
- Keen to industry trends and regulations to drive process efficiency and compliance
- Provide responsive customer-centric end-user support and training
- Build internal documentation, manuals, and IT SOPs
- Other projects as needed to help drive to our vision and achieve our mission
What We're Looking For:
- Bachelor's degree in Information Technology, Computer Science, and/or related field preferred;
- 5 years of experience in a similar IT role; preferably in a manufacturing and/or production environment
- Prior people-management experience preferred
- Microsoft Certification(s) ideal; and/or willingness to pursue
- Proficient in all things Windows OS, Office 365, Exchange, and Active Directory; as well as Apple/Mac familiarity
- Resourceful self-starter with an exceptional work ethic to exceed goals with minimal oversight
- You're energized by building collaborative relationships and enjoy a high-change environment where no two days are the same
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. AppHarvest reserves the right to change duties, responsibilities, and activities at any time with or without notice.
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