What are the responsibilities and job description for the Desktop Support Technician position at Appian Infotech.Inc?
My name is Alok Verma and I am a Staffing Specialist at Appininfotech Inc..
Client - TCS
Location : - Dallas, TX
Desktop Management
EUC
- Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
- Install Standard SOE Image on Desktops and Laptops.
- Install, configure and troubleshoot standard applications (MS Office, Adobe, etc.)
- Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
- Provide technical assistance and training to end users on computer operating systems and Standard applications.
- Instruct and assist end users in the use of computer equipment, software and accessories.
- Document all support activity within the IT Incident and Change Management tracking tool.
- Ensure standard operating procedures and known error logs are kept up to date.
- Support and monitoring of critical systems and services.
- Patching an…
Job Type: Contract
Salary: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
Need Covid Vaccination Certificate
Work Location: One location
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