Desktop Support Technician

Appian Infotech.Inc
Dallas, NC Full Time
POSTED ON 11/21/2022 CLOSED ON 3/15/2023

What are the responsibilities and job description for the Desktop Support Technician position at Appian Infotech.Inc?

My name is Alok Verma and I am a Staffing Specialist at Appininfotech Inc..
Client - TCS

Location : - Dallas, TX

Desktop Management

EUC

  • Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
  • Install Standard SOE Image on Desktops and Laptops.
  • Install, configure and troubleshoot standard applications (MS Office, Adobe, etc.)
  • Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
  • Provide technical assistance and training to end users on computer operating systems and Standard applications.
  • Instruct and assist end users in the use of computer equipment, software and accessories.
  • Document all support activity within the IT Incident and Change Management tracking tool.
  • Ensure standard operating procedures and known error logs are kept up to date.
  • Support and monitoring of critical systems and services.
  • Patching an…

Job Type: Contract

Salary: $20.00 - $25.00 per hour

Schedule:

  • 8 hour shift

COVID-19 considerations:
Need Covid Vaccination Certificate

Work Location: One location

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