Associate Revenue Operations Coordinator

Job Overview

Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Associate Revenue Operations Coordinator to be responsible for the day-to-day operational efficiency of our Services division.  Working very closely with Sales, Contract Administration, Billing and the Services delivery teams, you will maintain the overall tracking of all Professional Services projects, monitor project health, and ensure the accuracy of the monthly revenue recognition and invoicing process.  You will also contribute to special projects that include reporting and tools development.

What You’ll Do

• Data entry and/or validation of recent services sold in Professional Services automation tool
• Respond to general support tickets for the CX organization
• Audit implementation project entries for accuracy and consistency
• Contribute to developing and enhancing new processes across the Services Operations team and Professional Services in general
• Identify, communicate, and assist with workflow/system improvements
• Work with peers in Services Operations to facilitate cross-training and load balancing
• Collect, analyze, and summarize information, in report form, across divisions
• Troubleshoot and resolve client invoicing and billing issues

 What You’ll Need to Succeed

We’re looking for someone who:

• Can work hybrid (once a week) from Chicago office preferred, or remotely from an Applied Systems office

Your experience should include some or all of the following:

• 0-2 years of experience in Operations, Finance, Accounting, or Professional Services
• Strong skills in Microsoft Excel; understanding of basic functions such as formulas required – experience with Pivot Tables helpful
• Demonstrated strong analytical and detail-oriented aptitude, a high degree of accuracy is required
• Demonstrated strong business acumen and problem solving skills
• Excellent written and verbal communication skills, including presentation skills
• Ability to work proactively and effectively in a fast-paced, complex, and dynamic environment
• Excellent interpersonal skills
• Highly self-motivated and self-directed
• Able to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Bachelor’s degree in Business, Operations, Management, Accounting, Finance, or related field; or equivalent work experience
  • We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:

• Experience with administering and optimizing a Professional Services Automation platform, such as NetSuite OpenAir helpful but not required

What You’ll Gain

Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that.

Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.

Who We Are

For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.

We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.

It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

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