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Desktop Support

Apptad Inc
Bannockburn, IL Full Time
POSTED ON 2/11/2022 CLOSED ON 4/10/2022

What are the responsibilities and job description for the Desktop Support position at Apptad Inc?

JOB DESCRIPTION

· Desk side support for Installing & L2 level troubleshooting of Operating Systems

· Smart hand support for iPhone, iPad

· Able to Install Software available in environment

· Knowledge to troubleshooting user VPN

· Knowledge of ITSM Tool ServiceNOW

· Knowledge of IMAC Process, Understand End User SLA

· Good Coordination Skill

Job Types: Full-time, Part-time, Contract

Salary: $20.00 - $23.00 per hour

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer support: 1 year (Preferred)
  • Windows: 1 year (Preferred)
  • iOS: 1 year (Preferred)

Work Location: One location

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