Senior Management Consultant

Job Summary

The Department of Veterans Affairs (VA), VHA, requires professional support services to assist the Deputy Under Secretary of Health (DUSH)—who is accountable for specific health care programs enabling and supporting virtually every aspect of patient care provided to Veterans-- with the development, administration, and management of various emerging initiatives, some of which are legislatively mandated. Aptive serves as the Veterans Health Administration’s (VHA) strategic partner to transform the country’s largest and most complex organizations – with 1,600 care sites across 50 states and a staff of approximately 300,000 employees caring for over 6 million Veterans – into a clinically led, outcome-focused, and technology-enabled organization.

Aptive is seeking Management Consultants to support VHA in developing an improved organization and implementing critical initiatives. This includes measuring success, outcomes, and the improvement of programs. To assist OHT in managing multiple concurrent transformation initiatives, the Management Consultant will plan and organize work, prioritize projects, and deliver and monitor business results. Regular client interaction, including potentially daily scrum meetings, facilitate scheduling of activities and rebalancing resources. Aptive Management Consultants will exhibit a well-recognized ability to rapidly engage and leverage the knowledge of VHA program operations and the Administration’s previously established goals and objectives to support a range of high-profile initiatives.

Primary Responsibilities

You will experience a wide range of projects to gain experience and skillsets and share your ideas in an environment that values innovation. Our culture is aimed to create an environment where employees lean into servant leadership, are encouraged to elevate, and are empowered to shift the drift, that is, to be innovative and transformative in career and client service.

•  Support client directors/managers with high-level, cross-functional focus and assistance.
•  Delivery of high quality, senior executive-level deliverables.
•  Evaluate analytical results and develop new and adapted analytical techniques.
•  Prepare briefings, studies, and reports for presentation to senior executive level and senior client officials.
•  Provide performance analysis and process improvement using industry best practice methodologies and tools.
•  Design communication strategy products for client stakeholder groups and build quality briefing presentations, social media postings, and other media.
•  Review and analyze reports involving workload data, performance metrics, and other statistical information for content, completeness, and timeliness, and develop executive key summary information.

Minimum Qualifications

• A bachelor's degree
• Must have at least 8 years of relevant experience
• Must have direct experience with program management and implementation, health system operations, and client management.
• Must understand federal government budget, program evaluation, and change management processes.
• Must understand personal and team roles, contributing to a positive working environment, and proactively seek and provide guidance, clarification, and feedback.
• Strong in communicating in an organized and knowledgeable manner in written and verbal formats, including presenting to senior executives, developing lasting relationships, delivering clear requests for information, and communicating potential conflicts.

Desired Qualifications

• Previous experience with the VA or VHA

Client Information

The Office of Healthcare Transformation (OHT), organizationally aligned under the DUSH, is spearheading this implementation of program management capabilities. OHI’s Modernization initiative drives improvement across VHA’s mission activities, focusing on streamlining the organization, simplifying decision-making, reengineering business processes, and enhancing role authority and accountability while reducing variability across the health system. OHT initiatives touch all areas of VHA operations: finance, human resources, labor-management relations, training, communications, commercial and government health operations, human-centered design, organizational design, performance management, and data analysis. Our approach includes change management and transition throughout VA/VHA Central Office, VISNs, Medical Centers, and external stakeholders.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal Government contract and is subject to compliance with Executive Order 14042, requiring all employees to be fully vaccinated for the COVID-19 virus or be granted an approved medical or religious accommodation. Proof of vaccination or an adjudicated accommodation is a requirement of employment for this position.