Credit Operations Assistant

BUILD YOUR FUTURE WITH US

We are looking to hire a Full-Time Credit Operations Assistant to join our collaborative team at our beautiful, yet casual office environment in Wausau, WI (No remote option). Here, we strive to make you feel at home where your unique contributions can help drive our success. We focus on wellbeing for all of our employees by providing a comfortable, welcoming work environment and fostering a healthy work life balance.

Schedule: Multiple Shifts Available, does include one required 8-hour Saturday shift/month.
Competitive pay based on experience! Any hours worked after 5:00 pm on the weekday and any Saturday hours worked will be an extra $3.00/hour.

Who We Are

Born in the Midwest, we serve communities across the country by providing flexible, indirect lending options for customers who are looking to finance their dream home improvement project or finance a boat, RV, or other recreational power sports. Aqua Finance focuses on what matters most, creating an unmatched experience for our partners, teammates, and the customers we serve.

Top Reasons to Work with Us!

• Awesome career opportunities begin here -- we love to watch our team grow!
• Our employees are passionate about building great teams and being great teammates.
• Excellent benefits including Generous PTO to foster a healthy Work/Life Balance – “You can’t do a good job if your job is all you do.” – Katie Thurmes
• We work off of good vibes only!
• We appreciate you and want you to know it! We love to celebrate our amazing employees through Social Work Events - Pizza parties, grill outs, Holiday celebrations, sports events and more!
• We love our community and donate/volunteer for charity fundraising events.

A Day in the Life of a Credit Operations Assistant

Credit Operations Assistant will verify customer contracts and manage inbound calls to transfer to the appropriate team, answer questions, and log data on accounts. Additionally, they will:

• Greets customers by phone in a timely, friendly, and professional manner.
• Work cross-functionally with multiple departments
• Ensure timely verification of contracts in support of company objectives.
• Promotes products and services to assist in the continued growth and development of the company.
• Build and maintain strong working relationships with customers.
• Perform administrative duties for the credit department.

What do I need to be a successful Credit Operations Assistant?

• 1 -year of customer service experience is highly desirable.
• Excellent organizational, attention to detail, and time management skills.
• Exceptional verbal / written communication and listening skills.
• Strong keyboarding and computer skills – Windows applications
• Administrative office skills