Utility Technician - Water / Wastewater

At Aqua, a subsidiary of Essential Utilities, Inc., we know that water is a precious resource - one that plays a critical role in sustaining life. That's why we take seriously our mission: protecting and providing Earth's most essential resource. At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for the customers and communities we serve.

Together, the women and men of Aqua, a subsidiary of Essential Utilities, Inc. serve 1 million customers across eight states. Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams. Join our team and make a difference!

Why Aqua? If you are looking for a fantastic career that provides a competitive salary, great benefits upon hire, on-the-job training, and a company-supplied vehicle, then our Utility Technician opening may be the right fit for you! As part of the Aqua North Carolina / Essential Utilities organization, you will have the opportunity to learn and/or advance the skills needed to perform the day-to-day duties associated with the repair and upgrade of water distribution and wastewater collection systems, as well as contributing to customer service issues and housekeeping at various water/wastewater facilities throughout the service territory; all while working with an industry leader and obtaining relevant certifications (starting with C Distribution and/or Collections I license)!

Already certified? Great! We will work with you to place you in the appropriate career progression based on your skills and qualifications.

All training, safety equipment, tools, uniforms, boots, and company vehicle are provided.

Starting pay is $19 /hr (depending on experience & qualifications).

ESSENTIAL DUTIES:

• Perform semi-skilled installation, maintenance, and repair of valves, meters, gauges, pumps, and associated equipment used in water distribution systems and/or wastewater collection systems (using hand and power tools).
• Operate and perform routine maintenance of vehicles & equipment (e.g.: trucks, digging / trenching equipment, etc.) in accordance with company procedures as well as equipment & operating standards.
• Load and unload various equipment, chemicals, and supplies at worksites and storage areas.
• Perform grounds keeping and custodial work, as assigned.
• Resolve routine problems and notify management of issues outside the scope of responsibility.
• Adhere to all safety and security operating policies, procedures, practices, and standards to ensure a safe working environment.
• Update and maintain documentation of work activities, including closing work orders (as needed in the system).
• Performs other duties or special projects, as requested.

QUALIFICATIONS:

• High School Diploma (or GED).
• Experience working with Mechanical, Plumbing, and/or Electrical systems is preferred (but not required).
• Valid U.S. driver's license.
• A CDL (Commercial Driver's License) must be attained within 90 days of hire.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Familiarity with computers and work systems (such as Microsoft Office suite).
• Excellent written & verbal communications skills; this involves the ability to communicate effectively with customers.
• Strong customer service skills.
• Ability to work well under-pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• Team Player attitude with the ability to work effectively and multi-task in a team-fostered environment.

CAREER PROGRESSION (Please Note: based on current experience / licenses, you may be eligible to be hired at the following levels):

• UT Laborer - Will be encouraged to attain a C Distribution or Collections I license.
• UT I - Minimum license requirement of C Distribution or Collections I.
• UT II - Must meet dual-licensing requirements, plus have either a B Distribution or a Collections II.
• UT III - Must meet dual-licensing requirements of at least a B Distribution and a Collections II, plus an A Distribution or Collections III.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases, and/or poor ventilation atmospheric conditions.
• Must be able to lift and carry up to 50 lbs.
• Working conditions include travel to work sites of Essential Utilities and/or other constituents.
• Company vehicle is provided
• This position participates in a weekly on-call rotating schedule every 6 - 8 weeks. The on-call schedule requires the employee to be available nights and weekends to adequately staff a 24-hour / 7-day operation.

Aqua, a subsidiary of Essential Utilities, Inc. is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.

Aqua, a subsidiary of Essential Utilities, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).