What are the responsibilities and job description for the Medical Billing Specialist position at Aquatic Solutions Physical Therapy?
The medical biller is responsible for the timely submission of professional medical claims to insurance companies and auto companies.
- Obtaining referrals and pre-authorizations as required for procedures (auto and medical insurance)
- Checking eligibility and benefits verification for treatments, hospitalizations, and procedures (auto and medical insurance).
- Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
- Posting
- Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing (CMS 1500)
- Following up on unpaid claims within standard billing cycle timeframe.
- Rejections (Front end and back end)
- Checking each insurance payment for accuracy and compliance with contract discount.
- Calling insurance companies regarding any discrepancy in payments if necessary
- Calling auto adjustors to verify auto claim and payment status
- Identifying and billing secondary or tertiary insurances.
- Reviewing accounts for insurance of patient follow-up.
- Researching and appealing denied claims.
- Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
- Setting up patient payment plans and work collection accounts.
- Updating billing software with rate changes.
- Updating cash spreadsheets, and running collection reports.
Education and experience
- Associate's Degree or higher
- Knowledge of business and accounting processes usually obtained from an associate's degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred.
- A minimum of one to three years of experience in a medical office setting.
Knowledge, skills and abilities
- Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, Auto, and other payer requirements and systems.
- Competent use of computer systems, software, and 10 key calculators.
- Familiarity with CPT and ICD-10 Coding.
- Effective communication abilities for phone contacts with insurance payers to resolve issues.
- Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
- Ability to work well in a team environment. Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.
- Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
- A calm manner and patience working with either patients or insurers during this process.
- Knowledge of accounting and bookkeeping procedures.
- Knowledge of medical terminology likely to be encountered in medical claims.
- Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Ability to multitask.
Days: Mon-Friday
Hours: 40
Locations: All Three Oak Park, Redford, Roseville
Rate: 25-30$/Hr Negotiable
Benefits: Upon completion of 90-day probationary period: Medical Insurance, Paid Holidays; 401k to start (no matching).
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
To keep our staff safe, we have gloves, face masks and barriers installed.
Application Question(s):
- What is the earliest date you can start work?
Education:
- Associate (Required)
Work Location: Multiple Locations