What are the responsibilities and job description for the Market HR Manager position at Aramark?
Serving as the key HR business partner to the Market VP of Operations, the Market HRM will have accountability for supporting and driving HR and people-based outcomes in their assigned area. Th Market HRM will be customer-focused with an ability to connect with people authentically and quickly establish themselves as a credible and trusted partner. They will clearly articulate a point of view, possess a high degree of integrity, and be a self-starter who can navigate ambiguity, anticipate needs, and effectively leverage their resources to resolve issues. They will possess a high degree of learning agility and a drive for continuous improvement. This is a remote role in VA, PA, NJ, NY, or DC - Will require up to 25% travel. |
- Serve as dedicated HR business partner to the Market VP of Operations
- Combine thorough understanding of the business model, strategy, and objectives with HR generalist expertise and industry best practices to ensure the implementation and execution of best-in-class HR and talent management practices
- Serve as internal expert for all Aramark people and HR-related tools, programs and processes supporting the business (such as the hiring process, engagement survey, DE&I initiatives, employee resource groups, available benefits, performance management, reporting, and others); through maintaining visibility and connectivity with the field and leveraging data line of insights, identify the need for and implement effective actions, including delivering appropriate group and individual training
- Participate in regular calls and meetings with Operations and functional partners, keeping the team abreast of all pertinent information
- Build and maintain strong working relationships with partners in operations, finance, and talent acquisition
- Support and lead talent and performance development programs including talent review, individual development plans, succession planning and talent mobility
- Using resources and familiarity with the Employee Handbook (or CBA if applicable), counsel and guide managers on performance correction, terminations, and application of the progressive discipline policy, in consultation and partnership with Corporate HR
- Manage employee relations, investigations, and help resolve payroll issues through to resolution
- In partnership with the Labor Relations and the operations teams, ensure strong relationships with unions are in place
- Working with Market VP of Operations, develop and execute approach to front line associate connectivity (e.g., townhalls, feedback sessions, others)
- Work with hiring managers to coordinate LOB employee onboarding and orientation with Corporate onboarding program for salaried employees
- Support new business openings in assigned region
- 4 years of HR Generalist experience at the manager level in a decentralized, matrixed environment supporting population of 500 hourly employees
- Degree in HR Management / Administration, PHR, SPHR or other HR Generalist certification very strongly preferred
- Demonstrated thorough understanding of HR compliance standards including ADA, FMLA, FLSA / wage & hour requirements
- Experience working with unions and demonstrated understanding of basic labor relations concepts required
- Long-term volunteer experience a plus but not required, experience in senior living, long-term care, or healthcare helpful but not required
- Experience with labor unions.
#FS-500
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About the Company:
Aramark
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.
Company Size:
10,000 employees or more
Industry:
Food and Beverage Production
Founded:
1936
Website:
https://www.aramark.com/
