What are the responsibilities and job description for the Refreshments Operator position at Aramark?
ARAMARK Refreshment Services is part of the Business & Industry Group's portfolio of services we offer to Fortune 500 companies and other large and small employers and is one of the fastest-growing and dynamic business units within this group.
We provide state-of-the-art coffee brewing equipment and break room supplies, and our team of customer service professionals ensure that our customers are able to provide their employees and visitors with exceptional refreshment services every day.
Job Description
The Refreshments Operator II – SBE is responsible for providing exceptional customer service by ensuring that our customers’ products are stocked appropriately. Ensure that customers' equipment is always operating properly, cleaned, and notify them of any new offers that may be of interest to them. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
- Unload and stock daily inventory at customer site, ensuring freshness of products by monitoring date codes
- Manage the ordering, delivery, and stocking of items at client location
- Communicate with customer's employees about new product interest
- Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
- Performs repairs to best of ability.
- Calls in orders and service calls to head office.
- Distributes promotional materials and merchandises complete product line.
- Cleans equipment and exchanges decanters on each visit.
- Communicates with Route Sales Manager or General Manager regarding customers and reports on pending problems or on evidence of competitors in customer locations.
- Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product.
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Qualifications
- 1-2 years of experience in a position requiring interpersonal skills and customer service skills
- Client interaction, communication, organization/time management are critical to the success of this role.
- Ability to respond quickly to changing demands.
- Strong sense of urgency and problem-solving skills.
- Excellent written and verbal communication skills
- Physical ability to repeatedly lift packages, up to 50lb (drinks and snacks)
- Must have a valid driver’s license and acceptable driving record.
- Must possess the ability to work efficiently and independently.
- Must be willing to travel to other locations to assist with short notice.
- Role requires frequent Bending, keying/fingering, hearing, speaking, and lifting
- Role requires constant reaching, seeing, standing, and walking
Education
- High School Diploma or G.E.D. required
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location