Maintenance Technician

Arbor Properties (Arbor Property Management, Inc.)

Company Overview

Our core values are Accountability, Reliability, Brilliance, Opportunity, and Revenue. By keeping true to our values, we are always looking for the best interest of our clients, residents, and employees. We are committed to providing service excellence and value to those who depend. This position operates within and contributes to an environment with Fair Housing laws and Equal Employment Opportunity.

Job Description: Assistant Maintenance

Full-time - for two small properties in Austin and Round Rock, TX

Job Summary

Apply maintenance skills and customer service skills to ensure overall maintenance of the property to ensure that all physical aspects of the property meet all applicable laws as well as the company’s established standards. Troubleshoot and repair all aspects of the property and its units; plumbing, electrical, heating/cooling, carpentry, appliances, painting and drywall. Work may be performed independently or as part of the maintenance team. This position operates within and contributes to an environment with Fair Housing laws and Equal Employment Opportunity. Reports to the Community Manager.

Responsibilities:

• Troubleshoot work orders daily for residents prioritizing the service requests and ensuring they are completed in a timely fashion.
• Prepare vacant units for new residents ensuring that the unit meets the company standards/checklist.
• Maintain the exterior grounds of the property and pool maintenance.
• During weather freeze warning or winter storms disconnect outdoor hoses, drain, store in protected areas, winter storms wrap exposed faucets and pipes, including those in the property’s exterior or in unheated crawl spaces, attics, garages and other areas.
• During weather freeze warnings or winter storms maintain the pool keeping the pump running, make sure all the valves are open as well.
• Conduct walk-through of the entire property to ensure everything is in working order; if not, take the appropriate steps for correction.
• Prepare for inspections.
• Schedule outside contractors for projects, when necessary.
• Be available for quick response per company policy of on-call duties as required.
• Attend staff meetings as required or requested.
• Sweeping, mopping, and vacuuming floors in communal areas.
• Painting communal areas and exterior walls.
• Disposing of trash found in communal areas.
• Tracking inventory to ensure that you have adequate maintenance supplies.
• Ensuring that fire extinguishers, hydrants, alarms, and emergency exits always remain in excellent working condition.
• Other responsibilities as assigned by the Maintenance Lead and Community Manager.

Skills & Abilities

• Administrative Skills – ability to understand the Company’s policies and procedures, track materials used for inventory purposes, sign-in/sign-out unit keys.
• Analytical Skills – ability to draw conclusions and examine alternatives when approaching a maintenance request, ability to read blueprints, if required, ability to consider alternative methods/materials, if the necessary are unavailable.
• Communication/Language Skills – ability to read and comprehend warning labels and service requests, ability to effectively communicate with residents and other property staff.
• Coordinating Skills – ability to prioritize numerous tasks and the importance of service requests.
• Creative Skills – ability to find the most efficient way to complete a task, continuously look for ways to retain residents and improve the property within budget requirements.
• Computer Skills – Outlook, Appfolio, Online ordering of maintenance supplies, etc.…
• Manual Skills – cleaning, grounds keeping, removing snow when needed. Maintenance Skills – plumbing, electric, heating/cooling, carpentry, appliance repair, painting, drywall
• Appliance Repair – Troubleshooting and repair of parts, clean lint screen in washer/dryer, pumps and transmission, water heater troubleshooting, repair and replacement.
• Carpentry – Proper use of hand and power tools, cabinetry, door hanging to include installing hardware, closers, hinges, drywall repair and replacement, window repair, door repair or replacement, and replacement, shelving installation.
• Electrical – Able to replace outlets, switches, light fixtures, circuit breakers, photocells, ballasts, understand and use basic test equipment, knowledge of fire and security system operation.
• Grounds keeping – Maintain landscaping, replace light bulbs to keep outdoor pathways well-lit and, snow removal and salting of walks when needed, operate blower, operate and maintain lawn equipment.
• Housekeeping – Understand and use Material Safety Data Sheets, use cleaning chemicals, cleaning as required, maintain cleaning equipment.
• HVAC – Filter changes, coil cleaning, pump replacement, ability to troubleshoot using schematics and wiring diagrams, maintain a type II EPA certification, understanding of how to use pressure gauges, charge, evacuate and change out condensing units and air handlers.
• Plumbing – Basic plumbing repair on copper, pvc, cpvc, toilets, pump replacement, replacement of fixtures, valves, water heater troubleshooting, repair and replacement, ability to use and electric auger or snake.
• Pool Care – Filter cleaning, pool cleaning, chemical testing, knowledge of all shut-off, first aid, signage and pump motor repair and replacement.
• Mathematical Skills – ability to calculate square footage, read proper measurements.
• Other Skills – confidentiality, customer service, carpet cleaning, painting and paint equipment repair/maintenance.

Working Conditions

Work is typically performed at the property with moderate noise level; however, noise level will vary at times depending on assignment. Walking, standing, sitting, crouching, crawling and climbing are necessary throughout the day. May be exposed to various weather conditions when working on the exterior of the property. It may be necessary to lift weights up to 100 pounds. It is essential to be safety conscious as there is exposure to moving mechanical parts, fumes/airborne particles and risk of electrical shock.

Qualifications

• Education: High School Diploma/GED required
• Work Experience: 1-3 years of prior maintenance experience required.
• Licenses/Certifications: HVAC certification, CPO preferred and valid driver’s license with insurance.

Minimum tools required:

• Hand Tools, Wrenches, Hand Drivers, Pliers, Hammers, Chisels & Punches and Files & Deburring Tools.
• Power Tools - Drills & Drivers, Cutters & Saws, and Grinders & Sanders.
• Measuring Tools - Calipers & Micrometers, Square, Scale, and Indicators & Edge Finders.
• Miscellaneous – Flashlights, Head Lamp, Calculator, Markers & Soapstone, Copper pipe cutters, AC Gages, Notebook etc...

Benefits:

Election of insurance benefits are available on the 1st of the month following 2 months of continuous employment. Rental employee discount available. Vacation and sick are available. Employment offers are contingent upon successful completion of a background check and drug screen.