What are the responsibilities and job description for the Laboratory Collection Specialist position at ARC Diagnostics?
We are looking for an experienced Laboratory Collection Specialist to join our team. The successful candidate will be responsible for collecting and/or picking up specimens for Upper Respiratory, Wound, Gastrointestinal, and Urinary Tract Infections from patients residing in Long Term Care and Assisted Living Facilities throughout the Greater Houston Metro area. The Laboratory Collection Specialist will also communicate with the provider and the community director/nurse to coordinate pick-up times and communicate any issues. The Laboratory Collection Specialist is expected to travel between senior living communities each day. Therefore, reliable transportation is required and is reimbursed through the company expense program. The ideal candidate will have excellent organizational skills, be able to manage multiple tasks simultaneously, and have a passion for helping patients live their best quality of life. The primary locations that pickups will occur will be North of Houston in Spring, Tomball, Conroe, The Woodlands, Cypress, and Kingwood. Proximity to these areas is preferred.
Responsibilities:
- Liaison between patients, provider, and senior living communities for patients that need diagnostic testing.
- Communicate with patients clearly regarding the type of collection necessary and the methods of collection.
- Work with laboratory staff to communicate issues, changes, collection times, and other pertinent information.
- Input patient information into laboratory information system.
- Have strong and ongoing communications with senior living community staff, laboratory staff, and healthcare provider staff.
- Identify areas of improvement and recommend plans to address them.
Minimum Qualifications:
- Medical Assistant or Licensed Practical Nurse
- Patient care experience
Preferred Qualifications:
- Ability to build rapport, discover patients' needs, and present in a professional manner.
- Excellent communication skills (verbal & written)
- Growth minded professional
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vehicle Expense Reimbursement
Schedule:
- Monday to Friday, Saturdays potentially required infrequently.
Ability to commute/relocate:
- Greater Houston Metro, TX: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- North Houston, TX: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20