What are the responsibilities and job description for the Order Processing Specialist position at ARCADIA CHAIR COMPANY?
Result Statement:
Accountable for supporting the acquisition and retention of long-term quality clients for the company by exceeding the customer’s expectation through the delivery of accurate and timely information services.
Primary Responsibilities:
- Professional and timely communication via e-mail, phone call and in-person
- Pre-audit & Process orders
- As needed, Post-audit orders
- Generate dealer notices regarding price discrepancies or any other issues requiring clarification
- Review and label layout drawings as applicable
- Act as a liaison between internal engineering department and customers for specialized / customized orders
- Work with Production team to confirm product availability & production schedule dates as necessary
- Provide customer service as needed (i.e. Process customer change order requests, Retrieve Client Service Quotes when referenced on the customer’s purchase order, etc)
- Meet required deadlines for closing of production schedules and month end
Arcadia Chair Company is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- La Palma, CA 90623: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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