Admissions Director Mon to Fri 10am to 630pm

Admissions Director Position Summary:

The Admissions Coordinator will act as the initial contact as necessary with discharge planners, family or responsible party to initiate tour of facility and follow up procedures.

Major Duties and Critical Tasks

• Manage the admission process to include: conducting effective tours that promote conversion to admission,

• Timely completion of admission paperwork, • Coordinate clinical and financial approvals for admission,

• Communication with families and staff to ensure admission process is seamless.

• Lead in marketing the many fantastic health care services we offer to potential patients/ residents by periodically making outside calls on referral sources throughout the week. • Represents the facility to prospective residents. Provides prospective residents with information about all aspects of the facility, including admissions process, insurance coverage, programing and other general information.

• Serves as an initial point of contact for admissions department; maintains contact with prospective residents and staff, answering questions, making/returning phone calls, responding to email messages, referring to appropriate resources.

• Coordinates facility visits for prospective residents: leads tours, facilitates visits with staff, schedules complimentary meetings with staff. • Assists Admissions Director with planning and preparation of new resident admissions.

• Assists Admissions Director to coordinate, plan, and promote special or complicated admissions.
• Reports regularly, as requested, to Admissions Director regarding admissions activities, numbers of inquiries, and status of applications.
• Completes general Admissions office duties including: photocopying, filing, printing, laminating, supply ordering, and sorting mail pertaining to Admissions processes
• Answers main Admissions phone line, Data entry; filing; checking messages and returning calls
• Maintains cleanliness and organization of Admission office area
• Working non-traditional work hours, including evenings and weekends, primarily for phone contacts with prospective residents or admissions events
• Performs other Admissions duties as assigned

Required Education and Experience:

Ideal candidate must be a skilled communicator and motivated
Able to organize and prioritize many tasks effectively
2 years of experience in an Admissions/Marketing position in healthcare environment
Long term care experience required Knowledge of Medicare and 3rd party billing
Knowledge of medical terminology – ability to discuss clinical evaluations with physicians and other care givers within facility
Must be detail oriented and have excellent customer service skills
Able to react to emergency situations appropriately when required
Must be able to travel locally by personal automobile as required
Works beyond normal working hours and on weekends, holidays when necessary. On call 24 hours per day, 7 days per week.
Follow all HIPPA guidelines. Promptly report suspected or known violations to the VP. of Business Development or facility Administrator
Working Environment/Physical and Sensory

Requirements: