What are the responsibilities and job description for the Account receivable specialist position at ArcBest?
What You'll Do
ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.
Currently, we are looking for an Accounts Receivable Specialist to join the ArcBest team. As a member, you will manage daily account balances for customers of the Enterprise, identifying delinquent payment situations.
Responsible for the collection of delinquent accounts by contacting customers and investigating circumstances of non-payment.
Your contribution may include :
- Resolving account past due issues, billing disputes, misapplied payments, and other requests as needed to insure accurate and timely payment of invoices.
- Determining root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers.
- Providing the highest level of customer service for both internal and external customers.
- Applying knowledge and understanding of individual customer accounts to efficiently and effectively handle account balance inquiries.
- Maintain a positive attitude in a highly intense environment.
- Build, develop, and grow all internal business relationships vital to the success of increasing revenue growth and customer experience across the Enterprise.
- Improve quality, productivity, and effectiveness through the Quality Process in the handling of customers with a past due A / R balance.
- Work and contribute in a team setting to accomplish overall department and individual goals.
- Other duties and projects, as assigned.
As an Accounts Receivable Specialist , you will be a member of the ArcBest Financial Services team in Fort Smith, AR . Your hours will be Monday through Friday, 8 : 00am to 5 : 00pm, with irregular hours that may occur depending on work load.
Last updated : 2024-06-16
