What are the responsibilities and job description for the Systems Integrator position at Arcfield?
Arcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. The company has more than 60 years of proven experience providing advanced engineering and analysis, IT and C5ISR capabilities to support our nation’s most critical national security missions. Headquartered in Chantilly, VA and with 16 offices around the world, Arcfield employs approximately 1,200 engineers, analysts, IT specialists, and other professionals who put our customers’ missions first, helping them solve their most complex challenges through innovations in modeling, simulation and analysis, digital transformation and C5ISR. Visit arcfield.com for more details.
Responsibilities
The Systems Integrator will support the Sponsor’s Office in providing front office support, forging partnerships with senior leadership to drive and foster seamless communication, and implementation of the Sponsor’s vision. Responsibilities include, but are not limited to the following:
- Duties consistent with a Front Office Systems Integrator include providing direct support at the Group management, Division and branch lead levels, working independently with general review and guidance from a senior officer or the supported principal(s).
- Proactively manage calendar/schedule items and time by applying considerable knowledge of Group leadership roles, responsibilities, and personal preferences in relation to mission, protocols, organizational hierarchies, and working knowledge of larger mission priorities. Independently collaborate with others to resolve conflicts and provide notification of calendar items.
- Manage Front Office Weekly Calendar meetings
- Respond directly to inquiries when appropriate or take action to facilitate resolution of a range of inquiries and concerns related to the supported mission
- Correspondence to appropriate internal, IC and external contacts
- Seek information from appropriate internal/IC resources or other external resources to provide background information to the principal as required adequately addressing and resolving issue and concern not deferred to others
- Track assigned actions to ensure completion and response
- Act as the main point of contact for Front Office Leadership and other team members:
- Take on additional projects that will include meeting minutes (with increasing knowledge of substantive areas over time specifically technical meetings), slice decks (updates on correct templates for stakeholders), Excel/Office spreadsheets
- Provide information or respond accurately to routine-to-moderately complex questions and/or technical/administrative issues and requests in a clear, concise, credible, and courteous manner, and in an appropriate way
- Participate in meetings with organization directors to coordinate activities including meetings and travel; update calendar, as needed
- Work with site facility/security team on various items, from updating floor plans and name tags, and other building operations matters
- Provide oversight of activities by monitoring progress to ensure staff leadership is aware of all task statuses
- Provide Group management with relevant discussion topics for future meetings:
- Draft clear, concise, hard and soft copy routine-to-moderately complex correspondence on behalf of the principal, emulating their style and voice
- Format, proofread, and edit correspondence and review other documentation to ensure clarity, accuracy, grammar, and conformance with guidance and ensure response adequately addresses concern/question; route/track through completion
- Plan and coordinate program management process activities and leverage experience to recommend improvements to streamline and make business processes more efficient
- Manage internal business actions, identify internal and external dependencies, and apply decision analysis to ensure tasks and action progress at a rate commensurate with organizational operations tempo
- Facilitate engagement sessions with IC partners
- Develop standard operating procedures and associated documentation
- Prepare, research, and secure travel plans and coordinate with appropriate supporting elements (Office of Medical Services, Identity Management, Central Travel, et al) to ensure travel requirements are met
- Manage day-to-day operations and seek to improve office workflow
Qualifications
- Must possess and be able to maintain a TS/SCI clearance with Polygraph
- Ability to think critically and make effective decisions; excellent judgement and discretion; analytic skills to evaluate programmatic data/metrics; resolve inconsistencies; propose solutions to programs
- Strong oral and written communications and interpersonal skills; strong attention to detail
- Excellent leadership and customer service skills
- Ability to fully coordinate master project schedules
- Ability to coordinate information flow occurs between all programs and organizational managers
- Ability to establish functional and technical specifications and standards, solve hardware and software interface problems, define input/output parameters, and ensure integration of the entire system or subsystem
- Provides a total systems perspective including a technical understanding of relationships, dependencies, and requirements of hardware and software components
- A degree (or equivalent experience) in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline
- BS 10-12, MS 8-10, PhD 5-7, or relevant experience
Desired:
- Demonstrated experience with the MS office suite with the ability to prepare technical and non-technical briefings/presentations for use at the executive level
- Proactive with a demonstrated experience multi-tasking in a fast paced and demanding technical environment
- Demonstrated experience and solid understanding of long-range strategic planning in a large organization, change/transition management, portfolio management and financial management
- Demonstrated intellectual rigor and professional expertise to brainstorm new ideas and identify appropriate industry and sponsor best practices
- Ability to test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems
- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
- Ability to work in a dynamic and challenging environment
- Ability to coordinate with engineers, systems analysts, programmers, technicians, scientist and top-level managers in the design, testing, and evaluation of systems
EEO Statement
EEO
Arcfield proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.