Meeting Event Manager

Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a Meeting Event Manager. The Meeting Event Manager will report directly to the Director of Hospitality. Additionally, the Meeting Event Manager will work closely with client(s) & Property Manager. The Meeting Event Manager is responsible for the coordination and general oversight of amenities, programs and major marketing events within the community development district; to include, but not limited to: aquatics facilities, parks, water & nature programs, and major special events, as directed by the community management and/or developer. The Meeting Event Manager is responsible for coordinating with management for implementation of policy and procedure, and handling scheduling of facilities and groups.

Responsibilities:

• Ensures the “Arch Amenities Group Experience” for residents and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
• Greet and welcome club members and meeting attendees
• On-site meeting and event manager
• Manage concierge as a resource to assist with duties
• Opening venue upon arrival- unlock doors, turn on lights and music
• Review banquet event order (BEO) and utilize as your manual throughout meeting/event
• Inspect meeting and event rooms to BEO specifications
• Act as point of contact for group contact and assist with all their needs
• Oversee catering logistics- receiving and reviewing orders
• Prepare and serve coffee drinks in lounge accordance with standard recipes
• Set up buffet- chafing dishes, serve ware and signage
• Respond promptly to requests from customers in a polite and professional fashion
• Replenish F&B at all meal breaks
• Assist client with all audiovisual tech needs- connect laptop to flat panel monitors, manage microphones and audio levels and video conferencing set up
• Maintain cleanliness and organization of the kitchen panty
• Refresh meeting rooms at break interval throughout meeting
• Clean dishes, flatware & glassware in dishwasher, emptied and placed back in cabinets
• Restock inventory supplies
• Comply with all health, safety and hygiene standards and policies
• Replenish restroom supplies
• Clean and reset meeting rooms for following day events/meetings according to client specifications
• Ability to move tables, chairs and furniture
• Complete EOD report outlining the meeting/ event and send to Director of Operations

Qualifications:

• College degree or comparable work experience in hospitality or marketing
• Prior social events, programming and activities experience highly preferred
• Prior success in sales and conference space marketing ideal
• Proficient in appropriate computer skills and office equipment
• Effective leadership skills and a strong work ethic
• Excellent customer service skills
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Creative in marketing, promotion, and programming
• Energetic, enthusiastic and motivational
• Professional manner, discretion, and appearance
• Excellent verbal and written skills
• Able to show initiative and make decisions
• Ability to stand for long periods
• This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
• Ability to lift 25 lbs.

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.