Veteran Program Case Manager

Job Summary

St. Patrick Center, a ministry of Catholic Charities, is hiring a Case Manager to join the Housing, Employment and Recovery Opportunities (HERO) program. The case manager will utilize wrap-around philosophy and techniques to assist clients in transitional housing. The case manager will meet with clients to maintain family and natural supports in the community, collaborate with clients and track the success of the Individual Service Strategy (ISS)/Treatment Plan of Care, coordinate individualized services and the involvement of providers working in the home and community setting and document all support related to activities and services. The core working hours are Monday through Friday, 8am to 4:30pm. The salary range is $40,000 to $50,000.

Job Responsibilities

• Visit clients weekly to track ISS goals.
• Transport clients to community partner appointments
• Contribute to the ideas and processes of the case management team.
• Use a peer-to-peer approach to build rapport with individuals in recovery.
• Provide emotional and informational support for permanent housing by assessing strengths, desires and immediate and long term needs of each client.
• Develop or contact family and natural supports which exist in the community.
• Receive input from case management team members regarding employment, housing, mentoring, substance use, other immediate/long term needs, and long-term financial stability needs.
• Complete daily and monthly departmental paperwork
• Daily update of electronic files including contact with clients, services or any internal or external referrals made.
• Adhere to the strategies and goals outlined in the ISS and Treatment Plan
• Coach clients to make solid well-informed decisions which maintain housing and advocate for the client.
• Assist client with monthly budgeting.
• Complete treatment plans and track goals monthly
• Provide financial and money management counseling sessions.
• Provide weekly case management sessions to ensure service delivery.
• Teach Life Skills classes.
• Refer client to additional resources to address other service needs (i.e., legal assistance, VA benefits, community substance use counseling etc.)
• Research additional benefits available to enhance service being provided.
• Engage the client, the family and natural supports within the community setting when feasible and desired by client.
• Networks with federal, state, and local agencies
• Any other duties as assigned.

Job Requirements

• Bachelor’s degree required.
• Knowledge of housing and other supportive service resources
• Understanding of Harm Reduction
• Interest in helping Substance Use/Recovery clients reach full potential.
• Ability to work well with wide range of people in various settings.
• Excellent computer skills and the ability to process large amounts of data and manage caseload.
• Signs of continual personal growth
• Openness to learning new approaches and willingness to take on new tasks.
• Ability to set up and keep healthy boundaries and handle confidential information.
• Capability to respect ethnic and cultural diversity and work in team setting.
• Ability to lead by example and be a good role model for others.
• Ability to remain calm in stressful situations.
• Ability to follow, understand and meet grant requirements including paperwork.
• Ability to engage and work with community agencies and programs.
• Ability to embrace St. Patrick Center’s mission and the dignity and worth of all persons.

SKILLS REQUIRED FOR SUCCESS IN JOB

• Requires driver license (MO residents require Class E)
• Requires reliable vehicle.
• Requires valid and current auto insurance.
• Work a minimum of 37.5 hours a week.

PREFERRED QUALIFICATIONS

• Peer Support Certification or MSW preferred.