Server

Archer Hotel Austin, a Texas-chic boutique hotel in northwest Austin at Domain NORTHSIDE is actively hiring for Servers to join our Food and Beverage Team!

Duties and Responsibilities

The server makes a long-lasting impression and greatly influences the total guest experience. The position is responsible for taking orders, serving food and beverages with care and other tasks as assigned by management. The server helps clean and sanitize all work areas, as well as practicing safe food handling. The server has a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.

• Greet customers upon arrival to the restaurant.
• Provide gracious and professional food and beverage service in an efficient manner. Answer questions, suggestively sell and create an upbeat atmosphere for guests.
• Maintain regular attendance in compliance with LodgeWorks standards.
• Clear and clean tables as guests leave.
• Set tables throughout the shift when applicable.
• Retrieve and deliver food and beverage items in a timely manner.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Take food and beverage orders and place orders in point-of-sale system.
• Ensure that the serving station is always clean and well-stocked.
• Support other areas or roles when necessary.
• Be knowledgeable of the menu, brands, prices and options, along with promotions and specials.
• Conduct oneself in a professional manner at all times.
• Present the check and be responsible for all transactions, including receiving payment and accurately counting back change.
• Graciously respond to guest concerns or requests, and report the situation to the Manager.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Execute daily side work with enthusiasm and motivation.
• Serve alcoholic/nonalcoholic beverages in accordance with federal, state, local and company regulations.
• Complete any other tasks as requested by management.

Qualification Standards

• A team player with a heart for hospitality.
• Entrepreneurial at heart and innovative in mind.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• Have or be capable of obtaining TIPS certification or other required alcohol safety requirements.
• An expert in prioritizing with the ability to use time wisely.
• Dedicated with a strong work ethic and can work both individually and with a team.
• Steadfastly driven to ensure the safety and security of the guests and their belongings.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 50 pounds of force occasionally.
• Capable of standing for an entire shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: At least one year of server experience.
• A must: A social butterfly — creating a positive experience for our guests.

Archer Hotel Austin is a part of LodgeWorks, a hotel management and development company based in Wichita, Kansas with 950 employees nationwide. Our multi-brand strategy includes Archer, Hyatt Place, HYATT house, Aloft, Hilton Garden Inn, Hampton, and other high quality, nationally branded products. We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work. It defines everything we do. Hospitality is the single most important element of our organization – the foundation upon which everything is built.

Our benefits include Medical, Dental, Vision, PTO, 401(k) with employer match, Term Life Insurance at no cost to the employee, additional Supplemental Term Life Insurance available at a minimal cost to the employee, Long and Short-Term Disability benefits at no cost to the employee, and much more for full-time positions.

We are an equal opportunity employer and have a lot to offer individuals interested in joining our team.

Job Types: Full-time, Part-time

Pay: From $6.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $7