Reporting Analyst

Why Arcoro?

Want to make an impact? We do too. Come join our team of bridge builders. Full time remote work as well as in person opportunities in Arizona, the possibilities are endless. With a focus in construction organizations, Arcoro helps automate paper processes and build a bridge to better HR with streamlined, easy-to-use HR software. We are proud to offer an unmatched employee experience where you can embrace our innovative vision, depend on a team of great colleagues, and roll up your sleeves to make a difference. Our culture encourages challenging the status quo.

Start building your bridge to a better career with Arcoro.

About the Job:

The Reporting Analyst is responsible for maintaining Arcoro s Advanced Analytics platform and for designing, configuring, and delivering reports and data visualizations to meet our customer requirements and use cases.

The Reporting Analyst works directly with internal customer managers and support as well as directly with customers to deliver customer training, facilitate requirements gathering, and is ultimately responsible for the project management and delivery of customer specific analytics or custom report projects.

This position requires both strong technical acumen and the ability to foster and maintain positive customer and internal relationships. A positive attitude, strong work ethic, superior attention to detail, ability to communicate effectively, and a desire to find creative solutions to problems are key to success.

What You Will Be Doing:

• Creates an outstanding customer experience for clients and partners by maintaining the highest level of customer service in every customer or partner interaction.
• Analyzes technical data requirements and drives execution of scoped requirements thoroughly from beginning of project to end with Client Sign off.
• Develops and builds reports and data visualizations for customers and internal partners.
• Creates and maintains analytics process documentation and training materials.
• Maintains project documentation and key milestones, dates, and contacts.
• Ensures data quality and minimizes risk for all projects maintaining security and proper handling of PII and PHI
• Completes self-QA, ensuring that at each step, Arcoro has evaluated and completed the work for the step successfully.
• Delivers projects within the budgeted timeline.
• Manages key assigned customer projects utilizing project management skills and techniques.
• Provides regular status reports to Clients and Internal stakeholders.
• Develops and delivers customer training.
• Reports projects statuses, survey results, and other related metrics to the Director of Professional Services on an ongoing basis.
• Performs other duties as assigned.

Must Haves:

• Demonstrated ability to analyze data, customer requirements, and develop data-driven solutions.
• Experience with SQL.
• Proficient in Excel.
• Must be able to manage multiple projects and customers in a wide range of specialties and practices utilizing strong relationship-building and communication skills.
• 5 years of professional experience and or a bachelor s degree in Information Technology, Computer Science, or Management Information Systems.
• 3-5 years of industry experience with Technology, Health Care, Human Resources, or Benefit Administration.
• 3 years in HCM and benefit management within a SaaS organization.
• Strong project management or relationship management experience.
• Strong analytical skills and attention to detail.
• Demonstrated problem solving and critical thinking skills.
• Strong communication skills, both written and verbal
• Demonstrated ability to manage multiple projects at the same time and operate under tight project deadlines.

Perks and Benefits:

• Competitive salary
• 401(k) with Company match
• Medical/Dental/ Vision, STD/LTD, Life Insurance
• Unlimited PTO and Company-paid holidays
• Remote/Hybrid Work

About the Company:

Arcoro is a growing and exciting HR SaaS software company with an office in Scottsdale, Arizona and remote employees across the country. Arcoro provides SMB and midsize businesses with a complete all-in-one modular HR solution. As a leader in delivering easy-to-use HR software which helps companies maintain compliance, Arcoro s proven cloud-based solution enables organizations to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning, and improved employee productivity. Our HR solutions integrate with top ERP systems further positioning Arcoro as a leader in proven modular HR solutions. Arcoro specializes in high-risk, high compliance companies in the construction and field services industries.

Arcoro is a leader in Human Capital Management. Join our company and help our customers eradicate the burden of managing an ever-growing workforce. Our tool will effectively end the dominance of manual applicant tracking, benefits enrollment, payroll, and paper time tracking.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer s daily lives.

Arcoro is a Fair and Equal Opportunity Employer