Dispatcher

What you’ll do:

• Reviews daily schedule
• Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required.
• (May be required to provide directions using maps and utilizing Spanish translator if needed.)
• Answers phone assists drivers as needed and takes customer orders from Sales.
• Operates scale to weigh incoming and outgoing trucks
• Records appropriate information on tickets for each truck including customer, job, and weight of deliveries.
• Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements.
• Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable.
• Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered.
• Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries. May forward customers to sales department for further assistance if needed.
• Generates daily, weekly and monthly reports of activity.
• Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials.
• Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account.
• Ability to read maps and provide drivers with directions to customer locations.
• Performs other duties as required or assigned.

What you’ll need:

• Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties
• Able to communicate with other employees and supervisors

• Perform office functions described as follows:
  • Basic computer skills required including excel spreadsheets
  • Basic math and 10-key adding machine skills.
• Three years of work experience with similar job duties or industry.
• Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine.
• Ability to read maps and provide drivers with directions to customer locations.
• Ability to speak and understand Spanish is a plus.

Working Conditions:

• Able to stand for several hours per day and work for long periods without a break.
• Able to work in dusty, noisy environment.
• Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies.