What are the responsibilities and job description for the Sales Engineer – NY, NJ, CT, or DE Remote position at Arcserve?
This position will be responsible for positioning and demonstrating Arcserve portfolio solutions to our Managed Service Providers (MSPs). This is accomplished by having a solid understanding of our products and solutions as well as IT infrastructure. This is a customer centric and solution orientated role where engagement and interlock with providers, new prospects, and existing customers are essential to the role.
This role can be located remotely in New York, New Jersey, Connecticut, or Delaware (Tri-State)
Essential Job Responsibilities:
- Create and perform technical presentations and product demos establishing how the Arcserve products meet the customer requirements while answering technical questions and providing advice for potential and current clients
- Lead proof of concept deployments alongside new clients in person and remote
- Participate and represent Arcserve at tradeshows and professional services training forums
- Engage with Product Management to discuss real time feedback on market and product trends
- Analyze enhancement requests and requirements from partners and being a conduit of requests to Arcserve’s Product Management and Engineering Teams
- Regular technical trainings, both local and remotely for our internal teams
- Collaborate with Arcserve channel teams to expand channel presence and customer relationships
- Develop a solid understanding of Arcserve products and stay up to speed on industry trends, competitive developments, and internal portfolio developments
- Perform other duties as assigned
Required Job Qualifications:
- Bachelor’s degree in Engineering or related field or equivalent combination of education and work experience to meet the essential functions of the position
- Three (3) plus years of experience in a technology, sales engineer, software or technical engineering role or related
- Knowledge/Experiences with IT Infrastructure: Data Protection, Security, Storage
Preferred Job Qualifications:
- Demonstrated ability to work independently and as a team player
- Excellent organization skills
- Ability to create simple and easy-to-understand documents
- Experience working alongside Channel Partners
- Excellent verbal and written communication skills
- Excellent customer service skills
- Desire to work in a high-energy sales environment
- Proven track record of building strong professional relationships
Travel: Up to 50%
Arcserve is an equal opportunity employer. Minorities/Females/Disabled/Veterans
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