What are the responsibilities and job description for the Service Dispatcher position at Arctic Air Conditioning?
Arctic Air is a family-owned business serving the residents of Monmouth, Middlesex, Mercer, Somerset, and Ocean counties for over 40 years. We pride ourselves in our dedication to customer satisfaction and the commitment to our employees that hasn't changed despite our rapid growth. If you share this passion for quality work and top-notch customer service, apply today to see how Arctic Air can help bring your career to the next level.
Primary Job Function: We currently have an opening for a service dispatcher. In this role you will be working with our technicians managing their daily schedules, working with our clients, setting appointments, and offering services and products. This is a fast-paced position requiring strong communication skills (verbal and written), solid computer skills, and the ability to self-manage while meeting performance expectations.
Pay: Up to $24 per hour
Hours: 40 hours/ week. Some Overtime required.
Benefits: Medical, Dental, Vision, Paid holidays, Paid vacation, Paid sick time, Simple IRA with company match
Required Qualifications:
- Pass pre-employment drug and background screen
- High school diploma or general education degree
- Possess advanced customer service skills
- Geographical knowledge of service area or map reading skills
- Operate a multi-line phone system
- Must be highly organized
- Great customer service skills
- Great written and verbal communication
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