Regional Secretary Receptionist
Job Posting for Regional Secretary Receptionist at Area Agency on Aging of Northwest Arkansas
The Regional Office Secretary/Receptionist works under the direct supervision of the agency’s Office Director. This position provides general secretarial support to the Agency including typing, filing, preparing incoming and outgoing mail, answering the telephone, performing Information and Assistance duties, coordinating program activities with all other divisions of the Agency, assist with purchasing supplies, ordering and dissemination of printed material, assist the data processing department, and other duties as assigned.
DUTIES AND RESPONSIBILITIES:
- Answers the Telephone
- Performs Information and Assistance duties, to include:
- Assessing the needs of the individual calling for assistance
- Links the caller to specific services
- Provides follow-up to ensure that the needed services were received
- Gives accurate and up-to-date information to seniors and adults with disabilities and their families about programs and services in their community
- Insures proper records are maintained
- Logs and prepares daily mail and distributes mail to the proper employees
- Maintains current telephone and email lists
- Assists with Accounts Payable check distribution
- Assists with other department projects
- Completes typing and filing
- Assists in ordering supplies
- Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing
Full-time; 40-hours per week
Hourly; $12.25 per hour
Full-time benefits offered
Basic QualificationsMust have a working knowledge of all types of business machines including, but not limited to adding machines, computers and typewriters. Must possess the ability to recognize the need for change coupled with the skill to adapt present systems to most effective techniques available. Must have the ability to effectively communicate with the officials of public agencies and program participants. Must have the ability to communicate and deal tactfully with the public. Must have the ability to follow oral and written instructions.
Associate degree in business or a high school diploma with 4 years experience in a related field.
- Ability to communicate with employees, supervisors and other contacts verbally and/or in writing
- Ability to understand and follow verbal and written instructions, guidelines, policies and procedures
- Ability to handle stressful situations
- Ability to complete paperwork required to document time and work completed
- Ability to make decisions and do problem solving
- Ability to maintain an acceptable attendance pattern
- Ability to do multi-tasking with minimal errors
- Ability to stand or sit for long periods of time
- Ability to grasp, reach, bend, stoop, kneel, squat, climb and move about freely
- Ability to travel both short and long distances
- Ability to move objects weighting up to 25 pounds from one location to another
- Ability to work with minimal supervision
- Ability to work as a team member
- Working environment is primarily an office setting, with some travel in all types of weather
- Ability to perform duties in accordance with safety guidelines
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