Field Supervisor- Waco

ABOUT US

AWP is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

POSITION SUMMARY

The Field Supervisor will uphold the core values and overall mission of protecting our customers’ people, business, and time. This position will have a passion for excellence, safety, and compliant operations. The Field Supervisor will also support safety initiatives that protect employees, customers, and assets while also supervising and managing safe work environments. This role is instrumental in achieving success through team building, employee engagement, recruiting strategies, and promoting ongoing relationships with the team and clients.

RESPONSIBILITIES

• Support the Area Manager and General Manager in managing facility staff
• Collaborate daily with all Division Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Office/Field Responsibilities; 20% in Office and 80% in Field
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Ensure safety compliance with state-specific guidelines and other regulatory agencies as it relates to the office
• Collaborate with project planning and implementation of safe work environments and traffic patterns in conjunction with business partners
• Develop relationships with internal and external customers to achieve goals and new business opportunities
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules, including job creation, ticket creation, other administrative functions as required
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Coach, develop and counsel employees on all policies and procedures in the field and office
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Collaborate with Fleet manager on all equipment processes and efficient management of resources
• Other duties as assigned

QUALIFICATIONS/EDUCATION

• High School Diploma or GED completion
• 2 or 4-year degree in a business-related field is a plus but not required
• 1-2 years of supervisor experience and building teams with 20 individuals
• Must be able to and enjoy connecting with field-level customers and contacts
• Excellent verbal and nonverbal communication skills
• Take the initiative to build work relationships
• Contributes to the engagement and ongoing development of AWP employees
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Must adhere to and promote safe workplace practices
• Valid Driver’s License void of suspension or revocation 

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The employee must be able to successfully handle the physical demands of this position, which include the following:

• Hours of operation may vary based on staffing needs and workload
• Typical workweek 40 hours
• Majority of time will be in the field
• The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
• Noise levels in the work environment and job sites can be loud
• Position may lift or carry objects up to 50 pounds
• If necessary, in the field, stand for long periods of time and perform strenuous physical

WHAT YOU WILL LOVE/PERKS

• Benefits-eligible 1st of the month following hire
• All traditional benefits offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance
• Company paid LTD
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 for Diversity

AWP is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

PROTECTING YOUR PEOPLE, YOUR BUSINESS, AND YOUR TIME.