Data Entry Validation Specialist

Description

This job will be performed at our main office, located in White River Junction, Vermont, 72 South Main Street.

Work Hours: Monday - Friday, 8 am - 4 pm

The role of the EVV Team Validation Specialist is to perform quality control review of data to ensure reliability and validity between electronic visits and timesheets submitted for in-scope programs to determine which timesheets are ready for entry and which need follow up.

Essential Job Functions:

• Timesheet Processing
  • Review submitted timesheets for missing/incorrect information, etc.
  • Review submitted timesheets based on State, Federal and program guidelines
  • Work with Customer Service/ Data Entry team to resolve errors/issues uncovered with submitted timesheets
• Technical Service/Customer Service
  • Provide customer service to employers and employees related to visit verification
  • Perform daily review of EVV-related reports to determine potential issues with incomplete/unverified visits to be able to assist employers before payment issues occur
    
  • Assist EVV Customer Service team in employer outreach to proactively verify incomplete visits before issues occur with timesheets
  • Provide technical assistance and telephonic training around basic end user issues (login issues, password, reset, verifying visits, etc.)
  • Provide customer service and technical assistance to assist users to assist with eTimesheet issues for in-scope users related to updating information across systems
  • Provide technical assistance and training to coworkers regarding the State’s EVV solution
• Support
  • Provides any additional support to Customer Service or other departments within ARIS Solutions as needed
  • Other duties as assigned
  
  

Benefits:

ARIS Solutions, Inc. is an equal opportunity employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Qualifications and Skills Level:

• High School Diploma (or Equivalent), Associate Preferred
• 3 Years Data Entry or equivalent experience
• Proficient knowledge of Microsoft Office Programs (e.g. Word, Outlook, Excel)

Additional Requirements:

• Time-management skills
• High level Attention to detail
• Ability to adapt to customized software system