ADMINISTRATIVE ASSISTANT 1

The Arizona Department of Revenue is seeking an Administrative Assistant I. In this role, you will be responsible for tasks that directly support Individual Income Audit. These functions include examining and researching correspondence, creating and maintaining audit files, and updating the databases and tax systems with detailed notes of actions taken.

Essential duties and responsibilities include but are not limited to:
-Create and maintain audit files, including labeling folders, inserting the audit assessments/letters into the file, and organizing files in cabinets by assessment date. Pull and track requested audit files, add correspondence to the file, and make notes in the audit and tax system.
-Mail assessments received weekly from the letter job. These assessments are hand stuffed into an envelope with a returned envelope, then to be mailed out to the taxpayer.
-Purge audit files, including pulling files and verifying if they are paid/closed, pulling all federal data out of the files, logging the federal data into the tracking database, shredding the federal data, and boxing audit files and sending to off-site storage vendor.
-Examine and research correspondence including entering Power of Attorney's, researching and updating addresses, reissuing audits that were returned, processing protests and delivering mail received to the auditor.

Knowledge of:
-Basic computer systems, Microsoft office products, Google Suite products, internal policy and procedure, and knowledge of different tax returns and forms.

Skilled in:
-Verbal and written communication, 10 key, interpersonal relations as applied in working well with others within a close environment while effectively meeting deadlines.
-Reviewing documents for necessary information.

Ability to:
-Compute and enter figures accurately, multitask and prioritize daily workflow
-Apply analytical skills
-Work in high production area
-Interpret information from correspondence documents
-Learn and apply LEAN concepts, principles and tools to maintain continuous improvement efforts

The ideal candidate for this position will have:
-Six months experience in a mail room or warehouse environment. Learn and apply LEAN concepts, principles and tools used to create and deliver perspectives with fewest resources with continuous problem solving.

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950. Requests should be made as early as possible to allow time to arrange the accommodation.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If you have any questions, please contact the ADOR Human Resources office at humanresources@azdor.gov or at 602-716-6950 for assistance.