TFC Medical Clerk

This is a bilingual position (English/Spanish)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As a Medical Clerk, you will be primarily responsible for performing the required administrative and clerical tasks for the program. This individual will also be responsible for meeting the medical needs of social workers to ensure efficient operation of client medical needs in the office.

This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Greet and welcome visitors upon arrival with a positive attitude;
• Promptly address incoming calls and route them to the appropriate person;
• Receive and route incoming postal and inter-departmental mail;
• Coordinate with DHHS to enroll youth in the insurance plans;
• Coordinate payment of medical bills and seek pre-authorization of treatments, as needed;
• Maintain the hard copy and electronic medical files for clients;
• Effectively coordinate communication with physician and dental offices;
• Occasionally visit providers offices to ensure positive working relationships are maintained;
• Assist the program with seeking additional providers, when needed;
• Perform administrative task, and other document gathering and filing;
• Complete food orders and schedule meetings, as needed;
• May be required to perform basic bookkeeping and accounting functions, as needed;
• Maintain the system of credit card usage and perform monthly allocations;
• Data entry for the various programs;
• Complete other duties as assigned.