ARCOM Admissions Administrative Assistant

Arkansas Colleges of Health Education
Fort Smith, AR Full Time
POSTED ON 5/21/2024
Job Summary

The ARCOM Admissions Administrative Assistant will be responsible for a wide-range of day-to-day duties related to the ARCOM admissions offices.

Essential Functions And Responsibilities

  • Coordinate interview days which will include, but not be limited to, ordering event day meals, scheduling interviewers, creating the agenda, and sending out notifications to all participating individuals.
  • Greet community members on interview day and assist in escorting interviewers and applicants to their interview location.
  • Assist in preparing applicant files for admissions committee review.
  • Ensure applicants who have been offered admission are contacted on a regular basis, strengthening the relationship between ARCOM and the applicant throughout the matriculation process.
  • Help cover the lobby receptionist desk during lunch breaks and other times when the ARCOM Admissions/Lobby Receptionist is not available.
  • Review the admissions website on a regular basis and work with the marketing team on needed updates.
  • Assist incoming students with the matriculation process to include, but not limited to, corresponding upcoming due dates, monitoring requirement completion statuses in EXXAT, collecting/uploading and keeping track of submitted requirements in a spreadsheet.
  • Collaborate with other departments on campus to report incoming student information as needed for Orientation preparation.
  • Collect applicant documentation throughout the year and upload it into the student information system, WebAdmit or document-housing software as appropriate.
  • Maintain an electronic filing system for matriculating students, ensuring application materials are uploaded in a timely manner after matriculation for the needs of accreditors and other departments on campus.
  • Work frequently with student information system, constituent relationship management system (CRM), and other admissions-related systems.
  • Enter requisitions for admissions-related purchases.
  • Know and abide by FERPA regulations, protecting the privacy of individual application records.
  • Interact effectively as a member of a team, work collaboratively with other departments, supervisors, and support staff, and maintain a positive attitude.
  • Demonstrate ability to work as a productive and positive group member and team player.
  • Demonstrate the highest standard of professionalism and ethical behavior in all aspects of personal and professional actions and performance.
  • Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception of thereof representing ACHE in a highly ethical manner in all admissions-related activities, on and off campus.
  • Provide service to the campus community and students through serving on various committees and providing leadership, mentorship and expertise to students as needed.
  • Participate in professional organizations or groups as assigned by the direct supervisor.
  • Demonstrate adaptability and willingness to assist the college in fulfilling its mission and vision through administrative duties and community service and/or perform special duties as assigned.
  • Advance the prestige of ACHE through advancement of its mission and vision.
  • Other duties as assigned by the manager or his/her designee.


Qualifications And Credentials

Education and Experience

Minimum Qualifications

  • Associate’s degree or equivalent experience
  • Two (2) years experience serving in an administrative support role in a professional office environment.


Preferred Qualifications

  • Bachelor’s degree or greater.
  • Experience working in an educational environment.
  • Experience working with a student information system, constituent relationship management system (CRM), EMP and other admissions-related systems.


Required Knowledge, Skills, And Abilities

  • Ability to handle financial transactions & utilize/manage spreadsheet and inventories.
  • Ability to assist all employees and guests as a team player.
  • Ability to convey professionalism as first point of contact for ACHE.
  • Excellent communication skills, both oral and written.
  • Position requires excellent attendance and punctuality.
  • Good computer skills. Proficient use of Microsoft Office products.
  • Ability to learn and take instruction.
  • Ability to create and refine processes.
  • Ability to handle multiple tasks and projects simultaneously.


ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

ACHE is in full compliance with the Americans and Disabilities Act (ADA) and does not discriminate regarding applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.

  • Ability to effectively communicate with others.
  • Ability to work cooperatively with colleagues and supervisory staff at all levels.
  • Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
  • Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
  • Strong organizational skills.


Problem Solving

  • Intuitively able to reason, analyze information and events and apply judgement in order to solve problems of both a routine and complex nature.
  • Expertise in negotiation.


Physical And Sensory Abilities

  • May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
  • May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephone, etc.
  • May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
  • May require significant travel or work away from campus using personal vehicle.
  • Requires attendance at events representing ACHE both within and outside of the College setting.
  • Frequently required to work at a desk, conference table or in meetings of various configurations.
  • Frequently required to see for purposes of reading matter.
  • Frequently required to hear and understand speech at normal levels.
  • Occasionally required to lift items in a normal office environment.
  • Frequently required to operate office and presentation equipment.


If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Human Resources Manager, at 479.308.2287 or vicki.broadaway@achehealth.edu.

Arkansas Colleges of Health Education is an equal opportunity employer.

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