Director, Site Reliability Engineering (Remote OK)

Arkose Labs
San Francisco, CA Remote Full Time
POSTED ON 11/26/2021 CLOSED ON 12/22/2021

What are the responsibilities and job description for the Director, Site Reliability Engineering (Remote OK) position at Arkose Labs?

Responsibilities

  • Lead a team of tight-knit, smart engineers passionate about reliability, availability & observability of large-scale distributed systems
  • Be responsible for a team that operates large scale critical production databases, streaming engines, etc.
  • Seek out every path to support and improve your team's happiness, engagement, and effectiveness
  • Champion a culture of learning, continuous improvement, and blameless retrospection within your team and across the company
  • Mentor and grow your junior engineers, and empower and unblock your senior ones
  • Partner with our Talent Acquisition team as we recruit, interview and hire the best engineering talent to join Arkose’s growing SRE team!

Must Haves

  • 10 years of professional software engineering experience, including large scale SaaS Infrastructure deployed in AWS, Azure or GCP.
  • 4 years of experience managing teams handling production for SaaS applications.
  • An experienced manager familiar with the challenges of herding both sheep and cats in large-scale production environments.
  • Experienced with owning reliability for web scale platforms.
  • Conversant with a wide range of relevant tools and technologies! We don't expect managers to be writing code in their day-to-day job, but your interests should include some or all of: AWS, GCP, Go, Kubernetes, CI/CD, distributed systems (kafka, cassandra, zookeeper, elastic), Terraform.
  • Some familiarity with compliance environments like SOC2 and FedRAMP would be ideal.

Nice to Haves

  • Startup Experience
  • Cybersecurity and/or Fraud Prevention Experience

Why Arkose Labs?

The unique opportunity to join an early stage, high growth startup with pioneering technology built by an ambitious team who are passionate about their product and love coming to work every day.

The chance to work with some of the biggest names in the market such as Microsoft, Paypal, EA, Github, Twitch, Roblox, Twilio and Minecraft. 

You will be a part of a diverse and high performing environment that values and recognizes your contributions and unique perspectives and experience: we value what you bring to the culture.

We hire the best and value integrity, excellence, respect, inclusion, and collaboration.

We value:
- People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
- Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
- Customer Focus. We empathize with our customers and obsess about solving their problems
- Execution with precision, professionalism and urgency
- Security. It’s the lens through which we implement our processes, procedures, and programs

We focus on professional growth and development and offer continuing education.

Competitive salary, equity, and a robust benefits package includes top-notch medical, dental, vision, life insurance, 401k, and we cover 90% of the cost of employee benefits and 75% of the cost of dependent care coverage! We also offer flexible PTO. 

We offer a $1000 stipend for our employees to set up a home office. 

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.

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