What are the responsibilities and job description for the Valet Supervisor position at ARLINGTON HOTEL?
Job Title: Valet
Department: Garage
Reports to: Garage Manager
Job Summary:
Interacts with guests/patrons in a courteous manner. Establish if they are an overnight guest or using the services of the hotel. Provide parking options, answer questions, issue the proper parking ticket. Secure the guests assets in a safe manner.
Responsibilities:
- Knowledge of all parking options offered by hotel and communicate clearly to guests/patrons
- Offer to assist and secure luggage
- Follow the key/FOB handling procedures
- Follow all hotel safety procedures
- Clean office area, bell carts and entrance to lobby
- Manage storage and retrieval of guest luggage
- Report incidents, accidents and/or complaints to garage manager and/or supervisor
- Write valet and/or events tickets in a legible manner
- Other duties assigned by the garage manager
- Maintain the parking system; have knowledge of procedures in the event of failure
- Polish and maintain bell carts
Requirements:
- High school diploma or GED
- Professional and positive demeanor
- Ability to perform multiple tasks and functions well under pressure
- Excellent communication skills
- Strong customer service skills
- Be able to stand and/or walk for extended periods of time
- Able to work in all weather conditions
- Moderate to heavy lifting
- Background check
- Ability to pass driving and in-house test
- Clean driving record
- 25 years or older
- Able to pass pre-employment drug screening and random drug screening
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Vision insurance
Compensation package:
- Tips
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Night shift
Work Location: In person
Salary : $15
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