What are the responsibilities and job description for the Customer Service/Dispatcher-Irving, TX position at ARS-Rescue Rooter?
Overview
ARS-Rescue Rooter of Dallas® is always looking for INCREDIBLE Customer Service Representatives/Dispatchers that are known to set the standard for Customer Support, Technician Support, and Quality Assurance.
What ARS-Rescue Rooter can offer YOU:
- Great hourly pay and opportunity for professional GROWTH
- Year-round work at a company with a NATIONAL presence!
- Medical, Dental and Vision Insurance options
- Company-paid HealthiestYou.com subscription – Teledoc service
- 401(K) with company match
- Life insurance, short term and long-term disability
- Flexible Spending Account
- Paid Time Off & Holidays
Qualifications
What we are looking for:
The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries and make outbound calls to customers to schedule appointments for maintenance agreements.
- Minimum of two years of Call Center experience. Dispatch experience is a plus.
- Must have a GREAT phone presence, customer service-oriented attitude and share our passion for exceptional service!
- Willingness and ability to work evenings and weekends if required. (Schedule: 10am-7pm)
- Bilingual English/Spanish fluency a plus.
Join our winning team, apply today!
All candidates are required to undergo pre-employment drug screen and employment background checks.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.