What are the responsibilities and job description for the Support Specialist position at Arstrat, LLC?
Position Summary
Serve as the Liaison between the client and our ARstrat office.
- Up To $500.00 Bonus Monthly
position responsibilities
- Review accounts sent via e-mail from both the client and ARstrat staff for resolution
- Submit insurance billing requests to the client
- Update accounts with information received from the client and ARstrat offices
- Process itemized statements requested by patients, insurances and attorneys
- Process correspondence sent to our office by the patients, insurances and attorneys
- Facilitate adjustments and cash transfer request
- Follow up on disputed accounts to check for resolution
- Facilitate missing payment research with the Vendor
- Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
- Proficient in Excel and Microsoft word
education and experience
- High school diploma or college degree from an accredited college or university
- 2-3 years of experience in a healthcare back office function or customer care function
work environment / physical requirements
- Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
- Must be able to sit for extended periods of time.
GetixHealth is an equal employment opportunity employer.
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