What are the responsibilities and job description for the Infusion Coordinator position at Arthritis & Rheumatology Medic?
QUALIFICATIONS
High school diploma or equivalent required
Prior Scheduling experience: 1 year (required)
Demonstrated experience with insurances, authorizations and referrals,
NextGen experience (preferred)
Strong organizational skills
Demonstrated ability to be punctual and maintain a satisfactory attendance record
Excellent Customer Service skills preferably in a healthcare environment
Strong verbal communication skills
Ability to manage and prioritize multiple tasks
Ability to calmly and professionally resolve patient issues with diplomacy and tact
Ability to plan, prioritize, and organize work independently with attention to detail with minimal supervision
Walnut Creek, CA: reliably commute or planning to relocate before starting work (required)
Responsibilities
The Infusion Scheduler position handles complex duties requiring judgment and discretion when scheduling and coordinating treatments. The position effectively communicates and coordinates with physicians to ensure patient treatment needs are met. The position is also responsible for understanding authorization requirements, obtaining authorizations and maintaining Infusion medication supply by ordering appropriately. Ensures all pertinent paperwork for authorizations are completed prior to scheduling infusions. Schedules all infusions once authorizations are received. Reviews each patient on the schedule every day to ensure treatment and follow up appointments are scheduled. Properly communicates with patients prior to appointments to inform them of treatment schedule changes, as needed and when appropriate. Effectively completes other duties and projects assigned.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Health insurance
- Paid time off
Healthcare setting:
- Clinic
Medical specialties:
- Rheumatology
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Walnut Creek, CA 94598: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Preferred)
Work Location: One location
Salary : $20 - $23