Human Resource Generalist

Position is Monday through Friday 8 am to 5 pm with the ability to work additional hours as needed.

Preferred location is 105 N Panther Avenue, Yellville, AR, however, Incumbent can be located within the North Arkansas region (Harrison, Mountain Home, Yellville, Flippin or Jonesboro).

Exempt: Yes

Salary Grade: Grade 14

Summary:

SUMMARY: The Human Resource Generalist is an individual contributor who administers various human resources plans and procedures in support of a bank or division. The incumbent coordinates all aspects of recruiting, assists managers with associate relation issues and answers general benefit questions for all associates. The incumbent has a basic understanding of business disciplines and the application of well-defined techniques and procedures. Ensure legal requirements and Bank Group policy requirements are met with regard to record keeping for each associate. The incumbent in this position also advises and assists assigned supervisors and managers in handling coaching, counseling, and disciplinary issues with their respective associates. Incumbents must be able to handle highly confidential information, such as all associates' salaries, associate disciplinary matters, etc. in a professional manner. Human Resource Generalist may also provide guidance and direction to Human Resource Assistant and/or Human Resource Administrator.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Promote professionalism at all times.
• Maintain involvement in community affairs to foster and promote the proper bank image at all times.

SUPERVISORY SKILLS:

May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associates’ degree in Human Resources or equivalent work experience required.
• Three years human resources experience required.
• High level of knowledge of legal and compliance issues required.
• Experience in financial industry preferred.
• PHR or SPHR Certification preferred.

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to occasionally work outside of normal business hours
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, copier and FAX machines
• Must be able to move from department to department or bank to bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, talk and/or hear, and use hands to finger, handle, or feel objects. The associate will occasionally be required to stand; walk; stoop, kneel, bend; and reach with hands and arms.

The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.