Human Resources Manager

Yellville, AR Full Time
POSTED ON 8/12/2023

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.

Position is based at 105 N. Panther Ave, Yellville, AR, however, Incumbent location is flexible at any Arvest facility within the North Arkansas region (Boone, Marion, Baxter, or Craighead Counties).

SUMMARY: Operating with a high level of independence while also collaborating with the Chief People Officer and operating within Bank Group parameters, the Human Resources (HR) Manager is responsible for leading the strategic and tactical human resources functions for the local market or division. The incumbent will maintain compliance with Federal and State Laws, as well as all Arvest Bank policies, regarding personnel and labor law issues. The incumbent will oversee employment actions from recruiting, hiring, onboarding, training and coaching, promoting and terminating associates. The incumbent will advise managers on interpretation of Arvest Bank personnel policies, ensure legal requirements and Arvest Bank policy requirements are met with regard to record keeping for each associate, and share responsibility with other Human Resources Managers in area of effective associate relations. The incumbent is expected to deliver human resources services in accordance with Arvest’s best practice standards, business goals, and Mission, Values, and Code of Ethics.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Serve as a resource to associates on a variety of business and HR-related matters. Interpret policies and respond to inquiries. Proactively address employee issues by utilizing feedback and serving as the liaison between associates and leaders. Provides advice and counsel to associates and management regarding personnel practices, policy, and employment laws.
  • Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resources management. Identify trends that could impact organizational objectives and/or operational resources. Interpret appropriate laws and policies, advising management and associates accordingly.
  • Under the direction of the Diversity and Inclusion Officer, lead the diversity and cross-cultural efforts at the local level.
  • Develop and implement strategic staffing plan for market. Coordinate with the HR Talent Acquisition team on job postings. Oversee outreach efforts, to include career fairs, job placement agencies (to include Veteran’s agencies), and other recruitment efforts. Contribute to the recruiting and hiring process by conducting job interviews and/or providing input in hiring decisions to help identify the best candidate for the position.
  • Oversee the associate development effort for assigned market or division to include leadership development, succession planning, talent review, and career pathing.
  • Advise managers and supervisors on documenting and counseling associates for discipline and performance problems in a legally defensible manner.
  • In conjunction with the Associate Relations Department and governing Issue Resolution Procedures, oversee and direct the prompt and thorough review of any associate complaint of discrimination, harassment, or retaliation, as well as provide recommendations for the resolution of any such complaint. Protect and uphold Arvest’s Anti-Harassment and Anti-Retaliation policies by identifying opportunities for training and associate communications, consistently reinforcing policies, and advising managers of importance and appropriate action.
  • Conduct and approve annual reporting such as Salary Review for Management, Performance Appraisal reporting, NMLS Membership/Renewals, and Required Training reporting.
  • Ensure personnel files are maintained in a manner complying with Arvest Bank requirements, federal, state, and local employment laws, and regulations.
  • Attend and provide a positive contribution in various meetings such as HR Peer group and bank manager meetings, seminars, training programs, schools, etc.
  • Build relationships and collaborate with cross-functional partners and all lines of business to help inform, shape, and design HR plans and activities.
  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement
  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded
  • Interact on a routine basis with HR partners to ensure smooth compliance with and coordination of payroll, benefits, and personnel laws and policies for individual bank employees
  • Maintain a high level of cooperation and rapport with all associates to ensure accurate and efficient operations and service
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation
  • Foster and promote the proper company image at all times

SUPERVISORY RESPONSIBILITIES:
May directly supervise 2 or more FTE’s as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  • Bachelors’ degree in Human Resources Management, Business Administration, or related field or equivalent experience in Human Resources required.
  • 7 years exempt-level human resources experience required. Experience must include employment and selection, employee relations, and employment law.
  • Experience in advising management in application of federal and state employment laws required.
  • Strong business insight and understanding of HR and human capital strategies required.
  • Capacity to manage complex projects while navigating various perspectives and developing consensus required.
  • 2 years of management experience preferred.
  • SHRM-SCP and/or SPHR preferred.
  • Masters or other graduate degree preferred.

OTHER SKILLS AND ABILITIES:

  • Must have excellent presentation skills and the ability to coach others on their communication skills
  • Must have outstanding written communication skills and the ability to write succinct messages, tailoring communication to specific audiences, channels, and executive voices
  • Must be able to lead through complex change initiatives
  • Must be able to collaborate at all levels within a multi-cultural, multi-generational, environment
  • Must be able to work independently and collaboratively with minimal supervision
  • Must be detail oriented, highly organized, and able to manage multiple projects simultaneously
  • Must be resilient, work efficiently, and demonstrate poise under pressure

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


Grade 16

Pay Range: $71410 - $84797 per year

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