What are the responsibilities and job description for the Field Service Technician position at ARxIUM?
SIGNING BONUS UP TO $2500
ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.
ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.
Required immediately in Tacoma, WA we are seeking a Field Service Technician to join our team.
ARxIUM Inc. is proud to offer successful candidates
- Competitive salary
- Signing bonus up to $2500 (DOE)
- Medical/RX/Dental/Vision benefits
- Healthcare and dependent care FSAs
- Company paid Life/ADD insurance
- Company paid STD/LTD plans
- Company paid EAP plan
- Opportunity to participate in the company 401k plan with employer match
- Educational assistance
- Flexible work schedule
- Generous paid time off
- Employee referral program
Desired Skills and Experience:
- Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.
- 5-7 years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems.
- 5-7 years of experience working in a service capacity with direct customer interaction.
- Ability to troubleshoot electrical systems and to read wiring schematics.
- Ability to use a multi-meter in troubleshooting electrical systems.
- Experience troubleshooting and repairing computerized electro-mechanical systems and robotic and/or automated systems.
- Working outside normal business hours may be required to service products.
- Travel required as needed
Essential Functions:
- Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance, and service repair needs on pharmacy automated equipment.
- Perform all software and hardware preventive and corrective maintenance.
- Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
- May assist and/or train less experienced Field Technicians as needed.
Please note that candidates need to be eligible to work in the U.S. now and in the future without ARxIUM sponsorship for an employment-based visa.
ARxIUM is an Equal Opportunity Employer – Disability and veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.
If you are a job seeker and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e-mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed. The dedicated voicemail and e-mail options are reserved only for applicants needing accessibility assistance or an accommodation in order to apply for a job with us. Someone will get back to you within one business day.
To request an accommodation by telephone, leave a message at 1-847-808-2600.
To request an accommodation by e-mail, send a message to careers@arxium.com
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DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified
