Corporate Benefits Manager

Ascend is transforming the regional truckload sector by leveraging technology, building density, and offering driver-friendly routes and policies—making us the carrier of choice for shippers that demand high performance and flexibility at competitive rates, and the employer of choice for drivers seeking a better work-life balance.

PURPOSE
The Corporate Benefits Manager supports Ascends’ People First culture by directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This position provides excellent customer service and designs quality benefits plans. The administrator continually investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration.

ACCOUNTABILITIES

• Research employee benefits plans and vendors to identify those that present the best value.
• Design, recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes.
• Negotiate with vendors and administrators for best plans, options, and rates.
• Serve as primary contact for plan vendors and third-party administrators.
• Coordinate transfer of data to external contacts for services, premiums, and plan administration.
• Evaluate and revise internal processes to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, and compliance testing.
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Allocate group health and dental claims monthly and review quarterly.
• Audit the accuracy and performance of functions performed by benefits staff.
• Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance.
• Perform plan audits. Prepare, collect, and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.
• Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
• Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by management.
• Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding. Prepare budgetary recommendations and assist in the monitoring, verifying, and reconciling of budgeted funds.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff.
• Hold self and others accountable to demonstrate Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

QUALIFICATIONS

• Minimum of five years of Human Resources and related experience.
• Minimum of three years of related benefits or employee benefits administration experience.

KNOWLEDGE, SKILLS, AND TRAITS

• Successful experience utilizing excellent communication and collaboration skills.
• Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
• Project and team management/leadership skills and experience.
• Proven ability to work effectively in a team environment with associates.
• Effective planning and priority setting.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and make judgment on proposals (RFPs).
• Knowledge of benefits contract language.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.

EDUCATION, CERTIFICATONS, & LICENSE REQUIREMENTS

• Bachelor's degree in human resource management or related field.
• SHRM-CP or SHRM-SCP and CEBS professional designations preferred.

EQUAL EMPLOYMENT OPPORTUNITY COMMITMENT
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
Employee’s acknowledgment constitutes employee’s understanding of the principal accountabilities and duties of the position and certifies that they are physically able to perform the necessary duties in the work environment.

WE OFFER

• Medical, Dental, Vision - 1st of month after hire
• 401(k) - 5% match
• Employee Assistance Benefit
• Enhanced Benefits (STD, LTD, Critical Care)
• Paid Holidays
• Paid Time Off