What are the responsibilities and job description for the Senior Network Engineer position at Ascensus?
Job Description
At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets—all of which supports the rapid growth of a dynamic industry leader.
Section 1: Position Summary
The Senior Network Engineer will support the Ascensus data network infrastructure environments. This role will ensure the maximum performance of a high traffic network infrastructure while maintaining system integrity. The Senior Network Engineer will handle networks to include Cisco routers and switches, F5 load balancers and Cisco firewalls. The role requires in-depth knowledge of networks with a focus on high-level design and planning and knows how to collaborate on large-scale projects but can also complete assigned tasks on their own.
Section 2: Job Functions, Essential Duties and Responsibilities
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always? should be visible in your actions on a day to day basis showing your support of our organizational culture.
- Assist with other tasks and projects as assigned
- Administer the global data and VoIP network infrastructure, including Cisco Routers, Firewalls, Switches and Load Balancers
- Design, test, build, secure, and maintain an advanced data and voice network
- Produce well-designed, well-documented, and highly-available networks
- Troubleshoot voice and network issues on a routine basis
- Design public and/or private networks including LAN/MAN/WAN (local/metropolitan/wide area networks)
- Design work includes placement and specification of servers, routers, switches, firewalls, remote access systems, and network management systems
- Influences best practices within discipline
- Analyze business requirements to develop communications systems
- Develop technology roadmaps
- Develop test plans, implementation plans and project timeframes for various projects
- Stay abreast of how technology infrastructures are currently impacting and driving competitors
- Solve complex problems with many variables
- Analysis of business requirements to develop technical network solutions and their framework
- Mentoring and training of junior network engineers
- Write functional requirements/specifications documents
- Thorough understanding of MPLS and other WAN services and technologies including SIP and advanced routing
- Analyze the existing voice and data networks and recommend solutions based on requirements
- Support end user issue resolution
- Participate in on-call rotation to ensure availability of environment 24x7
- Assist with other tasks and projects as assigned
Supervision ?
- N/A
Section 3:? Experience, Skills, Knowledge Requirements
- Must have advanced skills and experience with most of the following:
- Strong IP / Routing Fundamentals: BGP, EIGRP, etc.
- WAN Technologies: VPN, QOS, MPLS, VoIP
- Strong Layer2/Ethernet Fundamentals: VLANs, Trunking, Spanning-Tree, Port-Channels
- Redundant connectivity and infrastructure
- Experience with F5? strongly desired
- Expertise in Cisco ASA platforms
- Experience with business continuity, high availability and disaster recovery
- Minimum of 3 years related experience in network voice and call center environments
- Bachelor?s degree in Computer Science, Engineering or related discipline
- Strong critical thinking and analytical skills
- Good team player, willing to share knowledge with the team
- Highly effective communicator (written & verbal)
- Cisco Certifications required (CCNP ? R&S, DC etc.)
We are proud to be an Equal Opportunity Employer
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®
As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.
