Salary Job Openings

Customer Service Representative

Ash Hebdige Insurance Agency - Farmers Insurance
Avondale, AZ Full Time
POSTED ON 3/13/2024

Duties:

- Provide exceptional customer service to clients via phone, email, and chat

- Assist customers with billing and service inquiries, requests, and complaints

- Enter and update customer information in the database

- Analyze customer accounts to identify opportunities for upselling and cross-selling

- Communicate effectively with customers in a professional and friendly manner

- Resolve customer issues and concerns in a timely and efficient manner

- Collaborate with other team members to ensure customer satisfaction

Qualifications:

- Insurance Personal Lines Licensing is a must.

- Previous experience in customer service or a related field is preferred

- Strong communication skills, both written and verbal

- Multilingual or bilingual proficiency, especially in Spanish, is a plus

- Excellent phone etiquette and active listening skills

- Ability to analyze customer needs and provide appropriate solutions

- Proficient in data entry and computer skills

We offer very competitive base pay commision, and benefits packages for qualified candidates. Join our team of dedicated professionals and make a difference in the lives of our customers.

Apply now!

Job Type: Full-time

Pay: $18.05 - $26.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • 3 years

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

License/Certification:

  • Insurance Producer License (Required)

Work Location: In person

Salary.com Estimation for Customer Service Representative in Avondale, AZ
$29,655 to $37,217
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