Furniture Sales Associate - Riverdale, UT

** Yearly Range is based off of incentive potential **

The Retail Sales Associate is responsible for building the customer relationships that are the foundation of Ashley HomeStore’s retail sales success. The incumbent provides world-class service to customers by using the Ashley Sales Approach to sell the full suite of HomeStore products and services tailored to meet the customer’s wants and needs.

The Retail Sales Associate is accountable for delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and customer loyalty.

Overall, the Retail Sales Associate contributes to the Ashley high performance culture by modeling our core values and engaging in sales activities that keep the Ashley brand as the #1 home furnishings market leader in style, selection, quality and value.

Scope:

Hourly & Sales Incentive based position

120 Day Training Pay - $18.00/hr Sales Incentives

Regular Base Pay (After Training) - $10.00/hr Sales Incentives

Complexity:

Moderate – Administers procedures under management guidance; decision-making has moderate corporate financial/operational impact. Solves problems by interpreting data using generally prescribed procedures, using judgment to select from known alternatives. Has frequent external interaction to provide information; relationships are internal and external to the work unit and include customers or vendors.

Primary Job Functions

· Welcomes and professionally engages every guest to ensure customer expectations are met and the Ashley brand image is properly represented.

· Follows the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. Asks questions and listens to guest needs; provides options and advice on meeting those needs. Performs product presentations, attempts to close each sales opportunity and adds on additional items and extended warranties to the sale.

· Contacts customersby telephone, mail or e-mail after product delivery to ensure total satisfaction and establish next steps to continue to serve the customer in their home furnishing needs.

· Completes post-sales order entry and administration processes.

· Completes showroom floor recovery processes throughout the day.

· Works vigorously on sales performance improvement by using available learning tools and programs.

· Develops and maintains high levels of knowledge on Ashley business products and promotions.

· Participates actively in sales meetings and one-on-one coaching sessions with store managers and trainers.

· Demonstrates the company’s core and growth values in performance of all job functions.

Secondary Job Functions

· Learns the furniture retail industry as a whole to establish a strong understanding of Ashley’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated.

· Picks up projects on the fly; performs other duties as assigned from time to time, such as cashiering.

Schedule Expectations

1. The incumbent will work a minimum of 40 hours per week, including Saturdays and/or Sundays. The number of hours will increase during specific events, holidays or blackout periods, or to meet other business needs.

2. Regular attendance at the assigned store in accordance with these expectations is an essential function of the job and all job functions are performed at the designated job location.

Job Qualifications

Education:

High school diploma or GED required; Associate’s in business administration or related degree preferred.

Experience:

Retail sales experience preferred, but not required.

Licenses or Certifications:

None

Knowledge, Skills:

· Familiarity with furniture products and styles.

· Exceptional relationship building skills.

· Strong communication and listening skills.

· Strong attention to detail, with ability to multitask and work independently.

· Basic math and writing skills; basic computer and office software skills.

· Other: friendly, enthusiastic and energetic with a genuine desire to provide outstanding service.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to commute/relocate:

• Orem, UT: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Our Ashley Retail Sales Associates transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional who has a passion for lifestyle retail and thrives in a fast paced, high-energy environment.

At The Ashley, we have created a work environment that supports what drives you personally and professionally. Our Retail Sales Associate culture is inspiring and fulfilling. Flexible work schedules, world-class training, and benefits that do not just say we care but demonstrate it!

• Make some serious cash – not only do we provide our Retail Sales Associates with a good salary, but also significant rewards in terms of incentive dollars.

Hourly Rate: $18.00 per hour for first 120-days of training(Training Pay). Regular Hourly rate, after training period is $10.00 plus incentives

Primary Job Functions

• To be a successful Retail Sales Associate at Ashley you must be someone who:
• Is outgoing, friendly, and easy to talk to
• Gets charged up by interacting with others
• Conveys information in a way that inspires action
• Gets excited by developing and sharing fresh ideas
• Thrives in an environment that rewards for delivering world-class service and delighting our guests
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.
• Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
• Resolve customer issues with minimal supervisor.
• Assist with store opening and closing procedures including cash balancing and daily checklists.
• Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process.
• Perform other duties as assigned by management.

Requirements & Qualifications:

• Legally authorized to work in the US
• At least 18 years old
• High School Diploma or equivalent
• 2 years’ customer service and/or sales experience
• Ability to regularly lift over 25 lbs. with or without reasonable accommodation
• Ability to transport loads of 40 IBS with or without reasonable accommodation
• Ability to work flexible hours, including weekends and Holidays
• Demonstrate Ashley’s Core and Growth Values in the performance of all job functions.
• Maintain reliable attendance
• Thrive in a team environment

Benefits:

At Ashley we believe in providing flexibility for you and your family. When you join our family, you are eligible to participate in our comprehensive Benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours, paid vacation, Paid Sick Leave and Profit Sharing. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Who Are We?

Ashley is the largest manufacturer of home furnishings in the world and has been named one of America’s Best Employers by Forbes. We are on the cutting edge of innovation with a laser focus on technology. We invest in automation initiatives creating industry-leading, high-speed automated equipment and manufacturing systems.

“Since 1945, our teamwork, systems, and desire to continuously improve demonstrate a company whose passion is put into every action. Ashley’s vision is “We want to be the best home furnishings company”. We strive for nothing less than earning the loyalty and trust of our employees and customers every day.” -Todd Wanek, President, and CEO

One Ashley Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

Ashley Furniture is known for having a “Growth Mindset,” and it is our mission to help those around us continue to grow. We implement continuous improvement learning programs for those within our organization and outside of our organization.

We support community development by honoring our military, and first response teams, and investing in medical research. We strive to be an industry leader in waste reduction by increasing recycling and upcycling in our manufacturing facilities, distribution centers, and retail spaces.

Learn more about our efforts below

Programs we Support:

Soldiers Walk Memorial Park

Operation Shut Eye

Aiding First Responders

City of Hope

Heartworks

Hope to Dream

Ashley’s Angels

Crisis Response

Scholarship Programs and Tuition Reimbursement

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals only.

Job Type: Full-time

Salary: $13.85 - $18.00 per hour

Shift:

• 8 hour shift

Work Location: In personThe Retail Sales Associate is responsible for building the customer relationships that are the foundation of Ashley HomeStore’s retail sales success. The incumbent provides world-class service to customers by using the Ashley Sales Approach to sell the full suite of HomeStore products and services tailored to meet the customer’s wants and needs.

The Retail Sales Associate is accountable for delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and customer loyalty.

Overall, the Retail Sales Associate contributes to the Ashley high performance culture by modeling our core values and engaging in sales activities that keep the Ashley brand as the #1 home furnishings market leader in style, selection, quality and value.

Scope:

Plant/Retail Locations:

Domestic Store Location

Staff:

N/A

Expense Budget:

Budget Responsibility? No Yes Amount:

Complexity:

Moderate – Administers procedures under management guidance; decision-making has moderate corporate financial/operational impact. Solves problems by interpreting data using generally prescribed procedures, using judgment to select from known alternatives. Has frequent external interaction to provide information; relationships are internal and external to the work unit and include customers or vendors.

Primary Job Functions

· Welcomes and professionally engages every guest to ensure customer expectations are met and the Ashley brand image is properly represented.

· Follows the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. Asks questions and listens to guest needs; provides options and advice on meeting those needs. Performs product presentations, attempts to close each sales opportunity and adds on additional items and extended warranties to the sale.

· Contacts customersby telephone, mail or e-mail after product delivery to ensure total satisfaction and establish next steps to continue to serve the customer in their home furnishing needs.

· Completes post-sales order entry and administration processes.

· Completes showroom floor recovery processes throughout the day.

· Works vigorously on sales performance improvement by using available learning tools and programs.

· Develops and maintains high levels of knowledge on Ashley business products and promotions.

· Participates actively in sales meetings and one-on-one coaching sessions with store managers and trainers.

· Demonstrates the company’s core and growth values in performance of all job functions.

Secondary Job Functions

· Learns the furniture retail industry as a whole to establish a strong understanding of Ashley’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated.

· Picks up projects on the fly; performs other duties as assigned from time to time, such as cashiering.

Schedule Expectations

1. The incumbent will work a minimum of 40 hours per week, including Saturdays and/or Sundays. The number of hours will increase during specific events, holidays or blackout periods, or to meet other business needs.

2. Regular attendance at the assigned store in accordance with these expectations is an essential function of the job and all job functions are performed at the designated job location.

Job Qualifications

Education:

High school diploma or GED required; Associate’s in business administration or related degree preferred.

Experience:

Retail sales experience preferred, but not required.

Licenses or Certifications:

None

Knowledge, Skills:

· Familiarity with furniture products and styles.

· Exceptional relationship building skills.

· Strong communication and listening skills.

· Strong attention to detail, with ability to multitask and work independently.

· Basic math and writing skills; basic computer and office software skills.

· Other: friendly, enthusiastic and energetic with a genuine desire to provide outstanding service.

Job Type: Full-time

Pay: $28,000.00 - $127,000.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to Relocate:

• Riverdale, UT 84405: Relocate before starting work (Required)

Work Location: In person