Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.
• Provide project support to the system deployment team, in respect to the integration, installation and configuration of EMV and encryption technology for our iNovah credit card solution.
• Provide technical expertise with respect to EMV and encryption capability and assist in integration of our current line of business applications for the next generation credit card solution.
• Receive, log and fully document the support plans for the support team, the various help desk, other service delivery staff and users;
• Escalate 3rd party software and hardware issues to vendors; insuring proper attention is given to the issue depending on severity and impact to project schedule.
• Communicate technical information to a variety of internal and external stakeholders both verbally and in writing.
• Assist with quality assurance test efforts where appropriate and applicable.
All your information will be kept confidential according to EEO guidelines.
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