IT Software QA Specialist

ASK Staffing
Memphis, TN Full Time
POSTED ON 7/4/2023 CLOSED ON 10/27/2023

What are the responsibilities and job description for the IT Software QA Specialist position at ASK Staffing?

**This position is Contract to Hire -- Must be US based; open to remote - slight preference to Memphis, TN or Columbus, OH**

MANAGER'S NOTES:

  • Ability to engage with and work with BA/SA team,

  • Ability to create & execute test scenarios

  • SQL

  • Understanding of UI and back end processing and how to test

  • Detail oriented

  • Complex project experience a plus

  • IT Software QA Specialist Exempt

PRIMARY PURPOSE:

  • To develop, maintain, test and debug tests for software to meet defined requirements and to design, implement, test, debug, document and maintain test scripts.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

  • Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.

  • Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.

  • Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.

  • Tests and verifies assigned projects; assists in testing projects for members of the programming staff.

  • Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.

  • Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.

  • Maintains up-to-date knowledge of current quality assurance tools and other technology advances.

  • Delivers and maintains the highest quality of customer services to our clients.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

Requirements:

  • **This position is Contract to Hire -- Must be US based; open to remote slight preference to Memphis, TN or Columbus, OH**

MANAGER'S NOTES:

  • Ability to engage with and work with BA/SA team,

  • Ability to create & execute test scenarios

  • SQL

  • Understanding of UI and back end processing and how to test

  • Detail oriented

  • Complex project experience a plus

QUALIFICATIONS:

Education & Licensing:

  • Bachelor's degree from an accredited college or university preferred. Information Systems or Computer Science major preferred.

Experience:

  • Five (5) years of information technology/computer science experience or equivalent combination of education and experience required, including two (2) years testing and/or business analytical experience.

  • Experience in interpreting user requirements and development of business application tests strongly preferred.

Skills & Knowledge:

  • Knowledge of software testing and test design

  • Good oral and written communication skills

  • PC literate, including Microsoft Office products

  • Analytical and interpretive skills

  • Strong organizational skills

  • Excellent interpersonal skills

  • Excellent negotiation skills

  • Ability to work in a team environment

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT:

  • When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

  • The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

  • They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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