What are the responsibilities and job description for the Suites Runner position at ASM Global-SMG?
Under the supervision of the Assistant Suites & Bar Manager the Suites Runner coordinates, directs, monitors and supervises all Suites related duties. Essential Duties & Responsibilities Assists and oversees all food and beverage requirements pertaining to Suite Catering Orders. Assists with the ordering, receiving, and inventory of all accountable items. Ensure adequate storage of product by continual supervision of stock levels. Ensure quality products are delivered in a fresh and timely manner as guided by Premium Suites Manager. Works in conjunction with Suite Staff, Kitchen Personal and Stewarding department. Ensure that proper grooming and sanitation procedures are followed. Supports event schedules and assignments based on business demands. Ensure Customer Service, complies with standards of service. Establish and Maintain positive client relationships. Maintain a professional work ethic. Able to work irregular hours as dictated by event schedule, including, nights, weekends and holidays. Provide the highest customer service excellence. Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments). Other duties as assigned Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School graduate or GED completion certificate. One (1) to six (6) months related experience or equivalent combination of education and experience. Certificates, Licenses, Registrations None Skills and Abilities Proven track record of success in customer service and managed sales. Excellent customer service, communication, and organization skills. Excellent written and verbal communication skills Excellent interpersonal skills with ability to connect with, and relate to, all levels of management and clientele. Results oriented individual with the ability to meet required goals. Excellent organizational, planning, communication and inter-personal skills. Required to speak and understand basic English well enough to converse with customers, supervisors, and employees. Ability to work in a fast paced environment Must be able to get along with co-workers, customers, vendors and visitors to the facility. Must be a team player Ability to function independently with minimal supervision Follow oral and written instructions and communicate effectively with others in both oral and written form. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Remain flexible and adjust to situations as they occur. Computer Skills Operate a personal computer using Windows, Office and other standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events. The employee must occasionally lift and/or move up to 50 pounds. This position requires stooping , lifting, and substantial walking. Must be able to stand or sit for long periods of time. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Recruiter: Portia Hargrove ASM Global Tulsa 200 S. Denver Ave Tulsa OK 74103 All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant at (918) 894-4355. ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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