Operations Manager - Aged A/R

What is Aspirion?

Aspirion Health Resources is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are looking for a Operations Manager who can provide project management leadership for multiple medium to large projects, with moderate to high complexity. The Operations Manager will act as the single point of accountability for projects, utilizing ARx Business Solutions Project Controls and/or Client Induced Standards to ensure that the projects meet stated objectives. The Operations Manager must demonstrate strong commitment to stakeholder relationships by proactively communicating and taking ownership of risks/issues and facilitating effective outcomes in a timely manner.

What will you provide?

• Organize project activities into manageable work efforts for team members, and determine an effective approach to completing the work, as outlined in the project plan
• Author/facilitate strategic documents such as Project Reference Material , Education and Communication plans, and present project updates to business owners
• Manage and communicate a clear project scope and motivate team members.
• Manage all aspect associated with the development of new employees and the continual education of tenured employees
• Proactively identify and manage risks, issues, and cross-project dependencies.
• Monitor and report on project activities and reporting on status within published timelines.
• Coach team members to clarify task assignments, milestones, and deliverables.
• Identify, prepare, and/or ensure completion of high quality, professional deliverables as required by each project plan.
• Organize/Implementation of toolkits to support field-based implementations.
• Facilitation of operational atmosphere promoting team culture of success, support and family oriented activity.

• Establishing courses of action for self and others to ensure that work is completed efficiently.
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Developing and using collaborative relationships to facilitate the accomplishment of work goals.
• Effectively managing one’s time and resources to ensure that work is completed efficiently.
• Stay focused and proactively prioritizes initiatives; determines and effectively manages tasks and resources; schedules with keen ability to multi-task.
• Takes responsibility and applies ARx Business Solutions project controls to identify and communicate project scope, goals, project plan, and project progress/performance; leverages resources and makes preparations to ensure projects remain on schedule; ensures high quality
• Applies decision-making tools and techniques to all projects supported
• Demonstrates proficiency in Microsoft Office applications (including Microsoft Project) and preferably Clarity project portfolio management system
• Effectively manages the project controls of complex processes
• Seeks opportunities to develop others’ an own ideas; as part of a team, clarifies the current situation, sets standards of excellence, encourages others to take responsibility, and facilitates agreement
• Guide individuals and groups toward desired outcomes; subordinates personal goals
• Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Communicates clearly, proactively, and concisely with all key stakeholders and customers; uses key principles

EDUCATION

• Bachelor’s Degree or equivalent experience in Revenue Cycle Management required.
• At least 5 years’ leadership experience, preferably in project management, financial services, hospital operations, supply chain, or information systems-oriented environments, i.e., EPIC, Meditech, Cerner, Nthrive, SSI is a plus.
• Certificate Associate in Project Management (CAPM) or Project Management Professional (PMP) preferred, but not required.

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance, matching 401k, competitive salaries and incentive programs.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.