What are the responsibilities and job description for the Community Association Manager position at Associa?
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
Community Association Manager (CAM) – on site
The CAM is responsible for the day-to-day administration of a single-site condominium community.
Responsibilities include:
- Provide onsite community management for a 199-unit condominium complex.
- Advise the board and implement its decisions; administer the services, programs, and operations per policies and guidelines established by the board and the governing documents.
- You will consult routinely and openly with the Board; seek input and advice from Management as needed.
- Plan and schedule monthly board meetings. Prepare board packets, including financials.
- Walk property weekly with maintenance to ensure proper maintenance.
- Supervise the onsite maintenance and ensure completion of all work orders and daily property maintenance.
- Respond to and schedule owner maintenance requests.
- Manage third-party vendors and contracts.
- Respond to owners/tenants’ questions or concerns.
- Ability to read and interpret financial statements (P&L, Balance Sheet, General Ledger) with a critical eye.
- Excellent computer skills with Web-based applications and Microsoft Office
- You should have a can-do attitude with a sincere commitment to the position.
- A focus and appreciation for client satisfaction
- Strong leadership skills and an ability to promote community harmony and satisfaction.
- Superb communication skills, both oral and written
- A thorough understanding of condominium management operations with an emphasis on contract and vendor management
- Ability to think analytically; ability to read and interpret condominium documents, contracts, and proposals.
Requirements
Education and Training:
- Bachelor's Degree with industry designation (CMCA, AMS, PCAM, ARM, CPM) preferred
- A minimum of 2-5 years of hands-on community management experience is required.
Other
Must be able to pass a drug test.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
