Gatehouse Attendant (PT)

We are seeking enthusiastic professionals to join our team as a part-time Gatehouse Attendant. Our ideal candidate will utilize service expertise by proactively establishing good relations with residents, visitors, vendors, and team members. This position requires the ability to multitask and communicate effectively.

How you will make an impact:

• Create a welcoming environment and establish good relations with residents, visitors, vendors, and team members.
• Maintain an engaging service environment with a ready-to-serve attitude.
• Communicate resident concerns to the management team immediately and effectively.
• Maintain all applicable logs, updates, files, and relevant computer and/or paper log systems relevant to service operations.
• Monitor entrances and exits.
• Utilize utmost discretion for our residents to ensure their privacy.
• Ability to think on your feet and problem-solve while remaining resourceful, courteous, and professional.
• Must be team oriented.
• Implement the site-specific processes and protocols contained in the Gatehouse Post Orders.
• Control and/or monitor vehicle ingress to specific areas.
• Observe suspicious activity and/or potentially unsafe conditions. Document, report, follow-up as required.
• Other duties as assigned.

QUALIFICATIONS and SKILLS:

• Excellent oral skills, ability to interface with all levels of an organization
• Strong organizational skills with a keen sense of detail; no detail goes unnoticed
• Knowledge of Microsoft Word, Excel, and Outlook is a plus
• Positive, outgoing, and attentive demeanor
• Self-driven with proven reliability and consistency
• Knowledge of conflict resolution techniques at a proficient level
• Professional customer service skills
• Self-motivated, proactive, detail oriented and a team player
• Interpretation and completion of verbal and/or written instructions at a proficient level
• Time management and time critical prioritization skills

Education and Experience

• High School Diploma or GED Required
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• - 3 years of directly related or closely related experience

Working Conditions

• Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities and outside activities

• Able to withstand being outdoors and exposed to all weather conditions throughout assigned shift

Schedule

Saturday and Sunday 8am to 4:30pm. And additional coverage for team as needed.