Property Manager

The Property Manager is responsible for management of the client and tenant relationship and experience. Thisposition requires strategic thinking, is client centric, goal oriented, professional, team player, self-motivated, has good problem-solving skills, ability to deescalate clients and tenants, set clear objectives, handle multiple tasks, and be effective in managing a portfolio of properties assigned to them.

Duties and Responsibilities:

• Responsible for all property management services provided to clients for assigned accounts
• Ensure all contractual obligations and service levels are maintained
• New client, tenant, and account onboarding
• Responsible for signing leasing agreements, renewals, PMA's, and other addendum as needed
• Completion of move in/out reports, and periodic evaluations
• Client and Tenant communication, consultation, evaluation, and problem resolution
• Transferring client and account back to self-manage, sale, or to another agent/company
• Periodic account reviews, rent collection, accounting review, and eviction filings
• Oversight of leasing, applications, move in/out of homes in portfolio
• Oversight of maintenance, repairs, and make ready for homes in portfolio
• Reviews and approves repairs, and invoices over account threshold.
• Security deposit resolution with Client and Tenant
• Works with team to identify systems, processes, and opportunities to improve and build efficiencies in the managing of properties
• Works effectively with other team members, and management staff with a focus on client service excellence
• Complete and submit monthly reports for pay and commissions by 15th of each month. Reports are generated based on activity as of the 11th of the current month.
• May be asked to perform additional duties as needed to meet company objectives
• Maintains SC Landlord Tenant Laws, Fair Housing Act, and SC PM or RE License

• Some college or college graduate preferred
• Familiar with Gmail Suite, MS Office, Social Media Platforms, and easily adaptable to new technology and mobile applications
• SC Property Management, or Real Estate License preferred
• 1-3 yrs. prior experience in office administration, facilitation of vendor services, client relations, or property management
• South Carolina PM or RE license required