CAVE Student Operations Specialist

Associated Students (AS) is a comprehensive campus auxiliary corporation of CSU, Chico serving thousands of students, faculty, staff and community members through myriad student programs, services and business enterprises. AS operates residential and retail dining services, the Bell Memorial Union (BMU), and the Wildcat Recreation Center (WREC). Additionally, the AS offers a wide variety of services and programs such as: CAVE (Community Action Volunteers in Education), the Child Development Lab, Adventure Outings, Operation Programs and Services (OPS), Sustainability and student government.

Associated Students is now hiring for the position of CAVE Student Operations Specialist. This is a part-time, non-benefited student position that will work no less than 8 hours per week, and no more than 20 hours per week, while school is in session.  The pay rate is $16.00 per hour. The schedule for this position is based upon department needs and is subject to change at any time. To be eligible for student employment, you must be enrolled at CSU, Chico and maintain at least 6 units (undergraduate student) or 4 units (graduate student) throughout the course of employment.

In support of campus-wide efforts, the AS is committed to recruiting and hiring candidates who demonstrate and embrace our corporate value and strategic priority of diversity. We take a culturally-informed and identity-affirming approach to all our processes related to employee relationships. We provide timely and intentional opportunities to increase the cultural consciousness and commitment to inclusivity within the Associated Students and actively support University-wide diversity initiatives. Successful candidates are those of diverse abilities and identities who will work to advance policies and practices that will strengthen our organizational culture

Before submitting your application and resume, please review both carefully for accuracy and completeness. Attention to detail is important. Poor grammar, spelling errors, and/or incomplete fields may adversely affect consideration of your application for employment.

IMPORTANT: If you are selected for hire, please be prepared to complete all new employee documents including the Form W-4 and Form I-9*. The Form I-9 will require original documents as defined on page 3 of the form found here.  In order to be hired, you must provide one item from list A OR one item from list B ANDlist C. If you are unsure what to bring, please call AS Human Resources at 530-898-4385 or visit the USCIS Website:https://www.uscis.gov/i-9.

 *Non-resident students:  Students with an F-1 visa will need to provide additional documentation and obtain a Social Security Number.  If hired, the area supervisor will provide more information

SUMMARY 

Operations Specialists provide operational support for the CAVE office, including customer service and administrative support.  This position is a one academic-year appointment which requires 5-15 hours per week depending on programming needs.  This position is required to be available to begin work one week before fall semester begins.  

ESSENTIAL FUNCTIONS 

• Complete requirements as outlined on Staff Agreement  
• Provides exceptional customer service and is knowledgeable about CAVE programs and practices 
• Maintain organization and cleanliness of CAVE operations desk, storage areas, and general office space. This includes pushing in CAVE chairs, wiping down and sanitizing tables, cleaning up trash and keeping the office space tidy and welcoming. 
• Perform tasks supporting fundraising, recognition, and other special events  
• Perform word processing and maintain data base management systems 
• Maintain staff documentation (staff lists, staff attendance at meetings, events) 
• Process volunteer applications including scheduling of pre-volunteer meetings  
• Oversee the volunteer database management systems (Excel) 
• Volunteer digital file systems: setting up files for beginning of semester and purging files in accordance to record retention policies 
• Keep files on server (Box) organized 
• Follow protocols relating to asset protection 
• Participate in 3-hour CAVE Service Project 
• Publicize CAVE Fundraiser   
• Complete daily office opening and closing protocols 
• Attend weekly program meetings  
• Attend CAVE staff training  
• Develop and maintain effective working relationships within the Wildcat Leadership Center and in the community 
• Other duties as required  

POSITIONS DIRECTLY SUPERVISED 

N/A 

TYPICAL WORKING CONDITIONS 

Work is performed in The Wildcat Leadership Center at Bell Memorial Union; continuous contact with staff, campus community and public; possible contact with animals. Must be flexible, adaptable, and readily able to adjust to changes in work environment. 

TYPICAL PHYSICAL REQUIREMENTS 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Ability to move throughout campus and various Associated Students departments; sit for extended periods; manual dexterity and eye-hand coordination; verbal communication; use of office equipment including computers, telephones, calculators, copiers, scanners and FAX. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation.

TRAVEL REQUIREMENTS 

Travel to occasional off-campus meetings and special events required 

KNOWLEDGE, SKILLS, AND ABILTIES REQUIREMENTS 

• Demonstrate strong leadership, organizational skills, customer service and interpersonal communication skills 
• Proficient with Microsoft Office – specifically Excel, Word and Outlook 
• Adapt skills and approach to support diverse populations  
• Works well in a variety of settings including independently with little supervision, one-on-one, and in a team environment 
• Identifies problems and/or concerns relative to CAVE and recommend viable solutions 
• Balance multiple duties at one time while adhering to deadlines 
• Work in shared office space effectively and professionally with student and career staff  
• Attend mandatory AS employee orientation and trainings as well as CAVE-specific trainings and meetings 
• Interpret and implement current AS and Chico State policies and procedures 
• Must be currently enrolled in 6-units CSU Chico. (Open University, Continuing Education, or Butte College Units not applicable) 

PREFERRED REQUIREMENTS 

• Must have 1-semester of CAVE volunteer experience  
• Committed to using inclusive language and contributing to an environment that welcomes all people  
• Knowledge and willingness to learn computer program and hardware